Posts by Ronn Breaux
The Metrics That Actually Matter: A Practical Guide for PS Leaders
If you manage a professional services organization, you already know you should be tracking metrics. The question isn’t whether to measure, it’s which metrics deserve your limited attention and how…
Read MoreThe Foundation of an AI-Ready Professional Services: Why Data Quality and Governance Can’t Wait
After two decades in the professional services automation space and working with over 400 organizations, I’ve witnessed a fundamental shift in what makes professional services organizations successful. It’s not just…
Read MoreSuiteProjects Pro Year-End Administrator Checklist: Preparing for 2026 Success
As we approach the close of 2025, it’s a good time for SuiteProjects Pro administrators to prepare their systems for the year ahead. We recommend this annual process to prepare…
Read MoreFrom Reactive to Predictive: Bridging the PSA Intelligence Gap
Let me share something I’ve been saying to clients for years. When you implement a proper PSA solution, it’s like going into a basement, a very dark basement that hasn’t…
Read MoreBeyond Dashboards: The Hidden Challenge Every PSO Faces
I don’t sleep well when we have an unhappy customer. Neither do you. Over our 17 years implementing NetSuite SuiteProjects Pro for more than 400 professional services organizations, I’ve witnessed…
Read MoreFrom Spreadsheet Chaos to Systematic Success: The Universal Challenge Across Industries
Walk into any professional services organization—whether it’s a clinical research company, an engineering firm, a marketing agency, or a technology consulting firm—and you’ll likely find the same scene: teams managing…
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