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Top 4 Challenges faced by Professional Services Organizations today – and what to do about it

The global professional services industry is massive and rapidly growing. The market is expected to surpass $8 billion by the end of 2022, presenting tons of opportunities that will see professional service (PS) organizations thrive in years to come. The rapid rise of disruptive technologies, unpredictable market dynamics, intense global competition, and new business models…

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3 Best Practices for Project Management Oversight in OpenAir

Project management is far more than just defining tasks, creating timelines, and finding resources. It’s also about keeping track of project health and surfacing problems and potential issues. In the best of circumstances, project management offers a crystal ball, providing a view into the future and uncovering the risks that may lie ahead without mitigation…

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Techniques To Help You Manage Utilization in OpenAir

Utilization is one of the most crucial metrics a professional services organization (PSO) has available. It’s a KPI that can help you understand past performance. Importantly, it’s also a measure that, when used correctly, opens opportunities for forecasting future needs and informing decisions from sales to resourcing. Oracle NetSuite’s OpenAir offers a number of out-of-the-box…

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Why Do So Many PSO’s Struggle with Resource Management?

Professional services organizations (PSOs) are a vital part of the modern business environment and continue to grow in numbers and importance. According to the SPI 2022 Professional Services Maturity™ Benchmark report, 2021 saw the greatest utilization within PSOs in the last decade, topping 73% billable utilization and nearly 16% net profit. The success of every…

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Managing Subcontractors with OpenAir

Nearly every professional service provider is familiar with using subcontractors to fill the gaps in a project in staffing or knowledge. There are a vast number of ways in which a professional service organization can engage with subcontractors. You may work with them through a vendor. You might work with them directly. They might be…

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Best Practices for Using Skill Profiles in OpenAir

Imagine you’ve got a new client that needs a resource to come to their location to do some work. You find the perfect resource and book them, only to find out they are in another state or country. Or, after signing with the client, you discover that while you have six potential resources available, only…

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