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Whitepapers

Success With Professional Services Automation: Obtaining Maximum Operational Success in Your Professional Services Organization

The decision to implement a PSA has to consider all aspects of the business. The right PSA solution will not only serve the needs of the information consumers, it will also enable and empower resources in the organization to complete their jobs easier rather than focusing on administrative activities.  Learn more about the benefits and what you should consider in a PSA solution.

Success with PSA

Metrics, Measures, and Motivation: Equations for Professional Services Success

Professional Services rely on people and processes to be successful. Metrics are often established to view trends and set objectives, allowing PS management to keep a finger on the pulse of the organization. Measures taken at defined times determine the achievement of objectives. If those objectives are not being met, measures provide motivation to take corrective action, ideally early enough to keep the organization on a path to success and growth.

Metrics Measures and Motification Keys to PS Success

For CROs, OpenAir Drives the Cost, Risk, and Manual Effort Out of Project Management

In this guide we discuss the many benefits CROs get simply from centralizing their data in PSA software — benefits like being able to report across multiple projects, improve resource management, and do better forecasting.

Cover Page for the CRO Business Guide, OpenAir Drives the cost, risk, and manual effort out of project management

How To Lower Your Costs For Professional Services Automation (PSA) Tool Administration

If you could lower your professional services automation (PSA) tool administrative cost, would you do it? This paper will introduce you to best practices to improve your systems administration, lower your costs, and provide a greater ROI on your PSA tool.

How to Lower Costs For PSA Tool Administration

The Modern PMO: How PMO Perception and Implementation Have Evolved Over Time to Impact Business

A PMO is meant to introduce standards, enforce policies and procedures, and be an oversight to project delivery. Over the years, the term PMO has introduced negative connotations of overhead costs, paperwork, and lack of action based on too much information being gathered for consumption. So the question must be asked – are PMO’s still useful in the organization?

The Modern PMO

About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

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