Whitepapers
Success With Professional Services Automation: Obtaining Maximum Operational Success in Your Professional Services Organization
The decision to implement a PSA has to consider all aspects of the business. The right PSA solution will not only serve the needs of the information consumers, it will also enable and empower resources in the organization to complete their jobs easier rather than focusing on administrative activities. Learn more about the benefits and what you should consider in a PSA solution.
Metrics, Measures, and Motivation: Equations for Professional Services Success
Professional Services rely on people and processes to be successful. Metrics are often established to view trends and set objectives, allowing PS management to keep a finger on the pulse of the organization. Measures taken at defined times determine the achievement of objectives. If those objectives are not being met, measures provide motivation to take corrective action, ideally early enough to keep the organization on a path to success and growth.
For CROs, OpenAir Drives the Cost, Risk, and Manual Effort Out of Project Management
In this guide we discuss the many benefits CROs get simply from centralizing their data in PSA software — benefits like being able to report across multiple projects, improve resource management, and do better forecasting.
How To Lower Your Costs For Professional Services Automation (PSA) Tool Administration
If you could lower your professional services automation (PSA) tool administrative cost, would you do it? This paper will introduce you to best practices to improve your systems administration, lower your costs, and provide a greater ROI on your PSA tool.
The Modern PMO: How PMO Perception and Implementation Have Evolved Over Time to Impact Business
A PMO is meant to introduce standards, enforce policies and procedures, and be an oversight to project delivery. Over the years, the term PMO has introduced negative connotations of overhead costs, paperwork, and lack of action based on too much information being gathered for consumption. So the question must be asked – are PMO’s still useful in the organization?