Posts by Ronn Breaux
From Reactive to Predictive: Bridging the PSA Intelligence Gap
Let me share something I’ve been saying to clients for years. When you implement a proper PSA solution, it’s like going into a basement, a very dark basement that hasn’t had lights, and turning the lights on. All of a sudden, you’re seeing all the cracks in the walls and all the dust on the…
Read MoreBeyond Dashboards: The Hidden Challenge Every PSO Faces
I don’t sleep well when we have an unhappy customer. Neither do you. Over our 17 years implementing NetSuite SuiteProjects Pro for more than 400 professional services organizations, I’ve witnessed this scenario countless times. A project manager confidently reports their project is “on track.” The dashboard shows green lights. Resource utilization looks solid. Budget burn…
Read MoreFrom Spreadsheet Chaos to Systematic Success: The Universal Challenge Across Industries
Walk into any professional services organization—whether it’s a clinical research company, an engineering firm, a marketing agency, or a technology consulting firm—and you’ll likely find the same scene: teams managing complex, multi-million-dollar projects using sprawling Excel workbooks filled with interconnected tabs, formulas, and manual processes that have evolved over years. This isn’t a technology problem—it’s…
Read MoreThe Financial Blind Spot: Why Professional Services Need Unified Project and Financial Systems
It’s day 12 of the monthly close, and your finance team is still manually reconciling project data with invoices. Sound familiar? Your project managers swear the ABC Corp implementation is profitable, but your financial reports tell a different story. Meanwhile, your CFO is asking why the executive dashboard shows three different versions of project profitability—none…
Read MoreBeyond Spreadsheets: Evolving Your Project Management Maturity with Integrated PSA
Introduction: The Spreadsheet Dilemma After 20 years of implementing SuiteProjects Pro (formerly OpenAir) for professional services organizations of all sizes, I’ve witnessed a common pattern. Many organizations continue to manage their project portfolios using a patchwork of disconnected spreadsheets, emails, and disparate tools. This approach might work when you’re small, but as organizations grow, these…
Read MoreEliminating Data Silos: The Key to Project Profitability with SuiteProjects Pro PSA
The Silent Profit Killer in Professional Services Recent studies reveal that professional services organizations lose an average of 20% of potential profitability due to disconnected systems and processes. In my two decades working with services firms, we’ve seen firsthand how these “data silos” quietly drain profits while teams work harder than ever. Data silos—isolated information…
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