Posts by Ronn Breaux
Navigating the PSA Implementation Journey: Keys to Success for Business Leaders
In nearly any project based services business, Professional Services Automation (PSA) software has become an essential tool for organizations looking to streamline operations, improve efficiency, and drive growth. However, implementing a PSA solution like NetSuite OpenAir is not without its challenges. This article outlines key strategies for business leaders to ensure a successful PSA implementation…
Read MoreClient Collaboration: The Driving Force Behind Successful Projects
In today’s competitive business landscape, delivering successful projects hinges on effective collaboration between project teams and their clients. Client collaboration has emerged as a critical factor in achieving project goals, fostering transparency, and driving client satisfaction. In this article, we’ll explore the power of client collaboration in project management and why it’s essential for achieving…
Read MoreBalancing Profitability and Quality in Professional Services Delivery: Practical Strategies for Success
In the world of professional services, delivering exceptional quality while maintaining healthy profit margins is not just a goal—it’s a necessity for long-term success. Yet, achieving this balance remains elusive for many firms. A recent industry survey reveals that 78% of professional services organizations consider this balance a top priority, highlighting its critical importance in…
Read More5 Essential Metrics for Professional Services Leaders to Drive Success
As a Professional Services (PS) leader, keeping a pulse on your organization’s health is crucial for making informed decisions and driving success. By focusing on key metrics that cover the three essential aspects of your business—People, Money, and Time—you can gain valuable insights and take actionable steps to improve performance. In this article, we’ll discuss…
Read MoreThe Unchanging Heart of Professional Services in an Age of AI
The march of technology often seems unstoppable. Artificial intelligence and automation are transforming industry after industry, changing the nature of work and the skills needed to thrive. It can be tempting to assume that everything will be handled by algorithms and robots soon. However, there is a human core to certain services that technology cannot…
Read MoreScripting Your OpenAir Success Story: Tales from the Front Lines
OpenAir is a powerful professional services automation (PSA) platform that helps organizations manage key business processes like project management, resource management, time tracking, expense reporting and more. One of the advantages of OpenAir is its flexibility – it can adapt to fit different business models and workflows. However, there are often unique business needs that…
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