Posts by Ronn Breaux
PSO Excellence: The Evolving Project Management Landscape
As professional services organizations seek greater efficiency and competitive advantage, project management practices continue to evolve. The emergence of AI technologies presents both opportunities and questions for PS leaders committed to operational excellence. At Top Step, we work with hundreds of professional services organizations implementing Professional Services Automation (PSA) solutions. Across our client base, two…
Read MoreMaximizing Value from Mature Resource Management: Strategies for PSO Leaders
As professional services organizations advance their resource management capabilities, a new challenge emerges: how to maximize the value of these enhanced practices. Recent industry research reveals that organizations with mature resource management practices achieve 30% higher profitability than their peers, but this success doesn’t happen automatically. It requires careful attention to critical success factors, thoughtful…
Read MoreThe Journey to Resource Management Maturity: A Guide for PS Organizations
Professional services organizations today face mounting pressure to deliver more value with finite resources. As project complexity increases and talent markets tighten, the ability to effectively manage resources has become a key differentiator between thriving firms and those that struggle to maintain profitability. Recent industry research shows that organizations with mature resource management practices are…
Read MoreThe Resource Manager’s Playbook: Strategic Reporting in NetSuite SuiteProjects Pro
Effective resource management depends on having the right information at the right time to make informed decisions. While NetSuite SuiteProjects Pro offers robust reporting capabilities, knowing which reports to use and how to interpret them is crucial for optimizing your resource management practice. This guide will help you understand and leverage key reports for maximum…
Read MoreThe Strategic Impact of Resource Management on Professional Services Success
In today’s professional services landscape, the difference between thriving organizations and those merely surviving often comes down to one critical factor: effective resource management. As the backbone of any professional services organization (PSO), resource management directly impacts revenue growth, customer satisfaction, and long-term profitability. According to recent industry benchmarks, high-performing PSOs achieve utilization rates over…
Read MoreNetSuite OpenAir Year-End Administrator Checklist: Setting Up for Success
As system administrators approach the end of the year, it’s a good time to prepare OpenAir for the year ahead. While monthly maintenance keeps your system running smoothly throughout the year, a year-end process is a best practice to avoid last minute scrambling with updates needed to ensure smooth processes for the year ahead. Having…
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