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NetSuite SuiteProjects Pro Services (formerly OpenAir)

We improve business efficiency and productivity for Professional Services business operations by focusing on industry best practices and helping you apply them to your unique business. We listen first—our business process workshops help us understand your business model very quickly, positioning us to provide insightful recommendations to align SuiteProjects Pro to the needs of your organization and give you results beyond what you may have thought was possible.

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NetSuite SuiteProjects Pro Data Sheet

NetSuite SuiteProjects Pro is proven to quickly drive tangible results—increasing resource utilization, project margins and on-time project delivery while driving down IT costs, decreasing project accounting and overhead and expediting billing cycles. NetSuite SuiteProjects Pro helps improve invoicing accuracy, streamline revenue recognition and increase visibility into your services organization.

NetSuite SuiteProjects Pro Data Sheet

CollabCenter for NetSuite SuiteProjects Pro

CollabCenter, the ultimate client collaboration solution! Designed specifically for project-based organizations using NetSuite SuiteProjects Pro. CollabCenter empowers customer stakeholders with an unparalleled collaborative experience. It is seamlessly integrated with SuiteProjects Pro providing on-demand, real-time insight to project data.

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Business Efficiency Assessment

The Top Step Business Efficiency Assessment is designed to identify where the gaps are between your business process and your NetSuite SuiteProjects Pro system configuration. This valuable first step will arm you with the information to make the final decisions that will have the greatest impact on achieving your goals.

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SuiteProjects Pro Implementation

Top Step’s methodology for SuiteProjects Pro Implementation has been refined and perfected through extensive real-world deployments. This, in combination with our SuiteProjects Pro (formerly OpenAir) know-how and our business operations experience we are 100% confident we can help you begin receiving value in your SuiteProjects Pro investment faster, and achieve higher satisfaction and adoption of your new system.

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SuiteProjects Pro Integration

Integrations require an understanding of more than simple field mapping and data rules. With over a decade of experience, Top Step will ensure your integrations consider business process workflows, end-user behavior, timing and dependencies, and best practices that should be applied when integrating your SuiteProjects Pro system to other critical operational systems in the business.

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OnDemand Advantage

Imagine your OpenAir PSA system not just meeting expectations but exceeding them. That’s the power of Top Step’s OnDemand Advantage. This managed service is an extension of your team acting as your OpenAir Admin to optimize every aspect of your OpenAir investment, delivering unmatched efficiency, accuracy, and strategic value.

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Attachment Reduction Service

OpenAir’s 10 GB storage limit can quickly become a constraint for growing organizations. Traditional solutions like archiving or purchasing additional storage are often costly, time-consuming, and can hinder quick access to important documents.

Top Step’s Attachment Reduction Service (ARS) is for organizations looking to optimize their data storage without compromising on accessibility or breaking the bank.

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SuiteProjects Pro Release Management

What if you could receive a customized analysis of the new features and how they could be used specifically for your business?

  • Save days in research to learn the benefits of each feature and how each feature can be utilized
  • Implement only the features that will benefit your organization
  • Continue to realize the benefits of your investment in SuiteProjects Pro
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SuiteProjects Pro Scripts

Discover a fast way to make big efficiency improvements in your PSA system through Top Step’s SuiteProjects Pro scripts. Each SuiteProjects Pro script builds upon the great features of your SuiteProjects Pro system using the power of SuiteProjects Pro scripting to improve your PS operation’s productivity and process compliance.

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Connect Your SuiteProjects Pro System to Jira

Connect your SuiteProjects Pro system with Jira to bring project data managed in Jira into your SuiteProjects Pro System. Integrating Jira with SuiteProjects Pro allows your developers to enter time in Jira and be able to analyze project time and potentially bill that time in SuiteProjects Pro. This will let developers work in one system without having to enter time in multiple systems, thus increasing accuracy.

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Connect Your OpenAir System to Smartsheets

Improve data consistency and improve efficiencies by connecting your Smartsheets to OpenAir for a complete end-to-end solution. Integrating Smartsheets with OpenAir enables seamless access to all project information even for users who may not be in OpenAir, visibility within OpenAir into data managed in Smartsheets (and vice versa), ability to manage projects to a greater level of granularity in Smartsheets than what may be needed in OpenAir and customer collaboration in Smartsheets using OpenAir data.

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Top Step + Provus End-to-End Services Automation Solution Sheet

This joint solution allows customers to scale efficiently, accelerate growth, ensure delivery quality, and drive profitability. Top Step’s unrivaled SuiteProjects Pro expertise combined with Provus’ quoting innovation enables professional services firms to achieve services automation success.

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Infographic: Improve Resource Management for Growing PSOs

Improve resource management for your growing professional service organization with automation technology. Effective resource management is pivotal in the advancement of your organization. We focus on learning what would benefit your PSO, then provide tools and resources through OpenAir that help you manage your growing business and contribute to your success.

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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

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