Skip to content

Brochures

NetSuite OpenAir Services

We improve business efficiency and productivity for Professional Services business operations by focusing on industry best practices and helping you apply them to your unique business. We listen first—our business process workshops help us understand your business model very quickly, positioning us to provide insightful recommendations to align OpenAir to the needs of your organization and give you results beyond what you may have thought was possible.

NetSuite OpenAir Services

NetSuite OpenAir Solution Sheet

NetSuite OpenAir is proven to quickly drive tangible results—increasing resource utilization, project margins and on-time project delivery while driving down IT costs, decreasing project accounting and overhead and expediting billing cycles. NetSuite OpenAir helps improve invoicing accuracy, streamline revenue recognition and increase visibility into your services organization.

NetSuite OpenAir Solution

CollabCenter for NetSuite OpenAir

CollabCenter, the ultimate client collaboration solution! Designed specifically for project-based organizations using NetSuite OpenAir. CollabCenter empowers customer stakeholders with an unparalleled collaborative experience. It is seamlessly integrated with OpenAir providing on-demand, real-time insight to project data.

picture of the CollabCenter fact sheet

Business Efficiency Assessment

The Top Step Business Efficiency Assessment is designed to identify where the gaps are between your business process and your NetSuite OpenAir system configuration. This valuable first step will arm you with the information to make the final decisions that will have the greatest impact on achieving your goals.

Business Efficiency Assessment

OpenAir Implementation

Top Step’s methodology for OpenAir Implementation has been refined and perfected through extensive real-world deployments. This, in combination with our OpenAir know-how and our business operations experience we are 100% confident we can help you begin receiving value in your OpenAir investment faster, and achieve higher satisfaction and adoption of your new system.

OpenAir Implementation

OpenAir Integration

Integrations require an understanding of more than simple field mapping and data rules. With over a decade of experience, Top Step will ensure your integrations consider business process workflows, end-user behavior, timing and dependencies, and best practices that should be applied when integrating your OpenAir system to other critical operational systems in the business.

OpenAir Integration

OnDemand Advantage

Imagine your OpenAir PSA system not just meeting expectations but exceeding them. That’s the power of Top Step’s OnDemand Advantage. This managed service is an extension of your team acting as your OpenAir Admin to optimize every aspect of your OpenAir investment, delivering unmatched efficiency, accuracy, and strategic value.

Cover page for the OnDemand Advantage Brochure

Attachment Reduction Service

OpenAir’s 10 GB storage limit can quickly become a constraint for growing organizations. Traditional solutions like archiving or purchasing additional storage are often costly, time-consuming, and can hinder quick access to important documents.

Top Step’s Attachment Reduction Service (ARS) is for organizations looking to optimize their data storage without compromising on accessibility or breaking the bank.

ARS Cover Page Image

OpenAir Release Management

What if you could receive a customized analysis of the new features and how they could be used specifically for your business?

  • Save days in research to learn the benefits of each feature and how each feature can be utilized
  • Implement only the features that will benefit your organization
  • Continue to realize the benefits of your investment in OpenAir
OpenAir Release Management

OpenAir Scripts

Discover a fast way to make big efficiency improvements in your PSA system through Top Step’s OpenAir scripts. Each OpenAir script builds upon the great features of your OpenAir system using the power of OpenAir scripting to improve your PS operation’s productivity and process compliance.

OpenAir Scripts

Connect Your OpenAir System to Jira

Connect your OpenAir system with Jira to bring project data managed in Jira into your OpenAir System. Integrating Jira with OpenAir allows your developers to enter time in Jira and be able to analyze project time and potentially bill that time in OpenAir. This will let developers work in one system without having to enter time in multiple systems, thus increasing accuracy.

OpenAir and Jira Integration

Connect Your OpenAir System to Smartsheets

Improve data consistency and improve efficiencies by connecting your Smartsheets to OpenAir for a complete end-to-end solution. Integrating Smartsheets with OpenAir enables seamless access to all project information even for users who may not be in OpenAir, visibility within OpenAir into data managed in Smartsheets (and vice versa), ability to manage projects to a greater level of granularity in Smartsheets than what may be needed in OpenAir and customer collaboration in Smartsheets using OpenAir data.

Smartsheet

Top Step + Provus End-to-End Services Automation Solution Sheet

This joint solution allows customers to scale efficiently, accelerate growth, ensure delivery quality, and drive profitability. Top Step’s unrivaled OpenAir expertise combined with Provus’ quoting innovation enables professional services firms to achieve services automation success.

image of the first page of the solution sheet

Infographic: Improve Resource Management for Growing PSOs

Improve resource management for your growing professional service organization with automation technology. Effective resource management is pivotal in the advancement of your organization. We focus on learning what would benefit your PSO, then provide tools and resources through OpenAir that help you manage your growing business and contribute to your success.

Infographic-Thumb-V01

About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

Scroll To Top