The NetSuite SuiteProjects Pro Experts
Accelerating Business Success Every Day
Questions about the change from OpenAir to SuiteProjects Pro?
Expertise You Can Rely On
We are a dedicated team of experts who help your professional services organization be successful with NetSuite SuiteProjects Pro (formerly OpenAir).
Our Approach
We follow a simple and straightforward approach to ensure we deliver a superior solution.
Business Model Alignment
- Use of workshops to understand each customer’s business model
- Provide recommendations for process improvement and automation opportunities
- PSA tool requirements aligned to your business needs
Project Management
- Transparent process allowing you to see the status of your project at any stage
- Collaborative and high touch communication
- Knowledge transfer to empower and educate your team
Best Practices
- Utilize industry best practices
- Experienced in PS business operations
- Deep expertise in NetSuite SuiteProjects Pro (formerly OpenAir)
- Knowledge library of NetSuite SuiteProjects Pro best practices, scripts and integrations with your other core business tools (CRM, ERP, etc.)
Top Step has been implementing and optimizing SuiteProjects Pro (formerly OpenAir) for over 16 years.
Top Step has been an Oracle NetSuite Alliance Partner uniquely providing automation solutions for the Professional Services industry.
We enable and empower Professional Services organizations to be profitable, scalable, and efficient with a 'customer first' approach.
Introducing
Collaborate, Communicate, And Execute Projects Like Never Before.
Our NetSuite SuiteProjects Pro Services
Our services provide a full lifecycle from getting you started with best practice advisement and implementing through to managed services to maintain and optimize your system
Trusted By Customers
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Resource Management Views
The latest tips and best practices from our blog
How to Utilize the Time Period Cap Option on Time Billing Rules in SuiteProjects Pro
When delivering services with both a Fixed Fee and Time & Materials component, the Fixed Fee portion will often cover only a certain number of hours per week or month.…
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Taming Month-End Chaos: How One Script Reduces Hundreds of Journal Entries to One per Project
If your organization uses SuiteProjects Pro to manage projects and NetSuite Financials to manage your financials, you are probably familiar with the drill at month-end: revenue recognition runs in SuiteProjects…
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Top Step Closes the Gap Between Quoting and Delivery with QuoteBuilder
If you’ve ever watched a well-scoped project start on shaky footing because the quote that sold it was built in a spreadsheet, you already understand the problem QuoteBuilder was designed…
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About Us: Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.