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The NetSuite SuiteProjects Pro Experts

Accelerating Business Success Every Day

Questions about the change from OpenAir to SuiteProjects Pro?

Expertise You Can Rely On

We are a dedicated team of experts who help your professional services organization be successful with NetSuite SuiteProjects Pro (formerly OpenAir).

Our Approach

We follow a simple and straightforward approach to ensure we deliver a superior solution.

Our Approach@2x-100

Business Model Alignment

  • Use of workshops to understand each customer’s business model
  • Provide recommendations for process improvement and automation opportunities
  • PSA tool requirements aligned to your business needs

Project Management

  • Transparent process allowing you to see the status of your project at any stage
  • Collaborative and high touch communication
  • Knowledge transfer to empower and educate your team

Best Practices

  • Utilize industry best practices
  • Experienced in PS business operations
  • Deep expertise in NetSuite SuiteProjects Pro (formerly OpenAir)
  • Knowledge library of NetSuite SuiteProjects Pro best practices, scripts and integrations with your other core business tools (CRM, ERP, etc.)
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Netsuite Partner@2x
Performance@2x

Top Step has been implementing and optimizing SuiteProjects Pro (formerly OpenAir) for over 16 years.

Top Step has been an Oracle NetSuite Alliance Partner uniquely providing automation solutions for the Professional Services industry.

We enable and empower Professional Services organizations to be profitable, scalable, and efficient with a 'customer first' approach.

Introducing

QuoteBuilder for SuiteProjects Pro

From Quote to Project in Minutes.  The Only CPQ Built for SuiteProjects Pro

Our NetSuite SuiteProjects Pro Services

Our services provide a full lifecycle from getting you started with best practice advisement and implementing  through to managed services to maintain and optimize your system

Business Efficiency Assessment

Independent Reviews With Actionable Results

SuiteProjects Pro Implementation

Aligned and Configured to Your Business model

SuiteProjects Pro Scripting

Extend Functionality and Improve Productivity

SuiteProjects Pro Integration

Remove Redundancies and Improve Accuracy

OnDemand Advantage Services

Manage and Optimize With the Experts

Trusted By Customers

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Managing Timesheet Corrections

The latest tips and best practices from our blog

How to Set Company Exchange Rates in SuiteProjects Pro

SuiteProjects Pro lets you override the market foreign exchange rate value with a company rate for each currency. The company rate is used instead of the market rate for foreign…
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SuiteProjects Pro Spring Release

Top Step’s Take on the SuiteProjects Pro April 2026 Release

Like the rest of the broader tech industry, Oracle is embracing the capabilities of generative AI to bring greater visibility into the status of projects in SuiteProjects Pro. Compared to…
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Which NetSuite Path is Your PSO On?

Before you can optimize your NetSuite environment, you need to know your starting point. Most PSOs are in one of four places and each one has a different path forward.…
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