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The Experts Dedicated to Professional Services Who Know NetSuite Inside and Out

Professional Services Organizations have unique challenges that demand a partner who truly understands them. Top Step brings decades of certified expertise in both NetSuite Financials and SuiteProjects Pro, so your systems work together the way your business actually operates.

Trusted By 450+ Clients

Instructure@4x
Globanet@4x
Alten@4x
ReourceAmmirati@4x
Progress@4x
SigW@4x
gtm@4x
Athena@4x
Johnson Lambert@4x
VitalEdgeW@4x

NetSuite Expertise You Can Rely On

Whether you're new to NetSuite, running SuiteProjects Pro today, or looking to connect your entire business ecosystem — we've seen your situation before and know exactly how to move you forward.

One Partner. Your Entire NetSuite Ecosystem.

One partner to support it all — SuiteProjects Pro, NetSuite Financials, integrations, and every tool your PSO depends on. We follow a straightforward approach to achieve a superior result.

Connected. Working together.

Our Approach@2x-100

Business Model Alignment

Use of workshops to understand each customer’s business model.

Provide recommendations for process improvement and automation opportunities.

PSA tool requirements aligned to your business needs.

Project Management

Transparent process allowing you to see the status of your project at any stage.

Collaborative and high touch communication.

Knowledge transfer to empower and educate your team.

Best Practices

Utilize industry best practices.

Experienced in PS business operations.

Deep expertise in NetSuite and SuiteProjects Pro.

Knowledge library of NetSuite best practices.

Introducing QuoteBuilder

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From Quote to Project in Minutes.

The Only CPQ Built for SuiteProjects Pro.

Our NetSuite Services

Our services provide a full lifecycle from getting you started with best practice advisement and implementing through to managed services to maintain and optimize your NetSuite integrated system.

Implementation

Optimization & Business Efficiency

Managed Services

Integration & Scripting

NetSuite Business Consulting

Why Top Step

OraclePartner@2x
Working With@2x
450+@2x

What We're Solving Right Now

Time Project Billing Revenue Recognition with an Inactive Time Billing Rule in SuiteProjects Pro

The NetSuite SuiteProjects Pro revenue recognition rule type Time project billing allows the user to recognize revenue from charges that have been – or would be – created by selected time billing rules. If you try to create the rule without a time billing rule, you will receive a ‘You must first create at least…
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Utilization you can trust

Utilization You Can Trust

Getting the Right People on the Right Projects — and Seeing What Their Time Is Worth Two people in the same firm are staring at the same blind spot from opposite ends. A regional delivery lead in Madrid opens SuiteProjects Pro to staff next quarter and can’t see half the projects her team is supposed…
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image showing 5 common utilization leaks in PS

5 Utilization Leaks Quietly Draining Your PS Margin

Every PS leader watches utilization. It is one of the top measures of a professional services business, and the one that gets quoted in every operations review. So here is the uncomfortable part. Your utilization rate can sit right where you want it while your margin erodes underneath it. Utilization tells you whether hours got…
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New Video Now Available!

Timesheet Approval Options

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