Posts by Ronn Breaux
A Cleaner Year-End Close for Professional Services
It is the first week of January. Finance is three days into close and still chasing December timesheets from people who took the last two weeks off. Two project managers disagree about how complete a fixed-fee engagement really is. The revenue number in SuiteProjects Pro does not match the general ledger in NetSuite, and nobody…
Read MoreWhere AI Actually Moves The Needle In Professional Services
Ask a PS leader whether their firm is using AI and you will often hear, “We’re looking at it.” Ask their consultants the same question and you get a very different answer. They are drafting statements of work in ChatGPT, summarizing client calls with a meeting assistant, building status decks with Copilot, and pasting project…
Read More5 Utilization Leaks Quietly Draining Your PS Margin
Every PS leader watches utilization. It is one of the top measures of a professional services business, and the one that gets quoted in every operations review. So here is the uncomfortable part. Your utilization rate can sit right where you want it while your margin erodes underneath it. Utilization tells you whether hours got…
Read MoreWhy Time & Expense Is the Most Underrated Lever in Professional Services
The SPI Professional Services Maturity Benchmark has shown the same thing for years. The gap between average firms and best-in-class firms on billable utilization runs into the double digits, and a lot of that gap is revenue that was earned and never captured. After implementing SuiteProjects Pro for more than 450 professional services organizations over…
Read MoreA Practical NetSuite Roadmap for Every PSO
One playbook doesn’t fit every starting point. Here are practical steps for moving forward, what to watch out for, and how to know you’re headed in the right direction. Parts 1 through 3 of this series covered how PSOs arrive at NetSuite from different directions, what a well-configured technology environment looks like, and what it…
Read MoreScaling for Growth: Turning Your NetSuite Ecosystem Into a Competitive Advantage
Why the most mature PSOs we work with treat their NetSuite environment as a living asset rather than a completed project.
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