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What Locks Up Custom Fields in OpenAir?

By Jimmy Morales | August 7, 2023 | Comments Off on What Locks Up Custom Fields in OpenAir?
picture of keyboard with lock

If you’ve come across a custom field that you’ve made or that came out of the box and cannot delete it, there are a few reasons why this may happen.…

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Understanding NetSuite OpenAir User License Types

By Alexandra Goodrich | July 31, 2023 | Comments Off on Understanding NetSuite OpenAir User License Types

With the most recent release in April 2023, NetSuite OpenAir now makes it easier than ever to view your current license usage. The new Licenses page is located under Administration…

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Disable New, Multiple Bookings Option in OpenAir

By Kim Ward | July 24, 2023 | Comments Off on Disable New, Multiple Bookings Option in OpenAir

This feature removes the Bookings “New, multiple…” option from the Create Button menu. Internal Switch: Disable displaying of New Multiple booking in creation menu Why disable this feature? When form permissions are configured on the standard booking form…

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Handling Multi-Week Work Schedules in OpenAir

By Ali Walsh | July 19, 2023 | Comments Off on Handling Multi-Week Work Schedules in OpenAir

For customers who want to enable multiple week work calendars in OpenAir to facilitate biweekly schedules such as 5-4/9s. Two account settings in Optional Features are required: Enable distinct work…

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Control Which Users are Available for Assignment to a Project in OpenAir

By Tres Churchill | July 10, 2023 | Comments Off on Control Which Users are Available for Assignment to a Project in OpenAir

The Assignment feature is a flexible tool that allows you to control which projects and tasks are available to users for time entry.

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How to Suppress Standard Email Notifications in OpenAir

By Alexis Jackson | July 6, 2023 | Comments Off on How to Suppress Standard Email Notifications in OpenAir

OpenAir offers the capability to send custom email notifications when changes are applied to bookings, tasks, projects, or issues. However, in certain cases, users may not want to receive an…

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Using the Web Services Usage Log for Debugging Integrations

By Robert Giordano | June 28, 2023 | Comments Off on Using the Web Services Usage Log for Debugging Integrations

The Web Services Log records API calls to OpenAir and OpenAir’s response. This is useful in debugging integration with OpenAir. To access the web services usage logs, you will need…

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Wrapping Money-Based Custom Calculation Titles in OpenAir

By Richard Curzi | June 20, 2023 | Comments Off on Wrapping Money-Based Custom Calculation Titles in OpenAir

Back in July of 2022, we posted a tip called “How to Control Column Widths for Custom Calculations in OpenAir”. In that tip, we explained how to insert HTML line…

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Prevent Work Schedule Hours From Being Counted Towards Utilization Before the User Was Employed

By Alexis Jackson | June 12, 2023 | Comments Off on Prevent Work Schedule Hours From Being Counted Towards Utilization Before the User Was Employed

To address instances where utilization is being counted for new users before their start date, OpenAir provides a solution to ensure accurate utilization figures. The recommended approach is to update…

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How to Reject Your Own OpenAir Timesheet to Make Corrections

By Jim Schein | June 7, 2023 | Comments Off on How to Reject Your Own OpenAir Timesheet to Make Corrections

In situations where an employee submits a timesheet prematurely and wants to make alterations, the existing process entails the entire timesheet being rejected by an approver before changes can be…

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