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Navigating Change Management in Professional Services: The Power of PSA Tools

Change is a constant in the world of professional services and managing it effectively can be a significant challenge – especially when implementing a new system that impacts nearly every part of a professional services organization. In this blog post, we’ll discuss some best practices for navigating change management in your organization, from communicating effectively…

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Optimizing Your PMO with OpenAir

The function of a project management office (PMO) is to bring order and standardization to project management practices. It achieves this by instituting defined standards and monitoring and control mechanisms to ensure they are followed. Advanced tools like OpenAir allow you to optimize your PMO using clear, well-defined standards. In so doing, you enjoy the…

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Two OpenAir Scripts for Creating Bookings Faster and Easier

As a project manager, you know how important it is to manage your team’s time and resources effectively. One tool that can help you do this is OpenAir, a cloud-based Professional Services Automation (PSA) software. However, even with a powerful tool like OpenAir, it can still be time-consuming to create bookings and manage your team’s…

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Top Step’s Top 5 — OpenAir Spring 2023 Release Features

NetSuite OpenAir’s April 2023 release focuses primarily on taking steps in the right direction to build upon current and in-demand OpenAir functionality to enhance the end-user experience. Vital improvements to key OpenAir features dominate this release and bring usability to new heights. Here is Top Step’s Top Five of the NetSuite OpenAir Spring release: 1.…

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Best Practice Guide for NetSuite OpenAir Timesheets

Conceptual business illustration with the words timesheet

Timesheets are essential for tracking time spent on tasks, projects, and clients. They provide valuable data for billing, payroll, tracking project costs, process optimization, HR planning, and other critical business functions. But keeping timesheets is a hassle; it is complex, demanding, and time-consuming. Fortunately, you can use advanced online time-tracking software to make the process…

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Why Switching from Spreadsheets is Essential for Your Professional Services Company’s Success

sketch of hand drawing idea of quality, efficiency, speed improvements and will decrease costs

Spreadsheets have long been the go-to tool for managing business operations in professional services organizations. However, as your business grows, spreadsheets become increasingly inadequate and inefficient. Professional services automation (PSA) software can help you streamline your business operations and take your organization to the next level. In this article, we’ll explore the top four reasons…

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