Posts by Ronn Breaux
Managing Subcontractors with OpenAir
Nearly every professional service provider is familiar with using subcontractors to fill the gaps in a project in staffing or knowledge. There are a vast number of ways in which a professional service organization can engage with subcontractors. You may work with them through a vendor. You might work with them directly. They might be…
Read MoreBest Practices for Using Skill Profiles in OpenAir
Imagine you’ve got a new client that needs a resource to come to their location to do some work. You find the perfect resource and book them, only to find out they are in another state or country. Or, after signing with the client, you discover that while you have six potential resources available, only…
Read MoreInvolving Your Team to Achieve Growth and Profitability
Growth and profitability are key elements for any professional service organization. You may be more focused on one than the other for a time, but they go together like hand in glove. Which you lean toward at any given time is unique to your business and its goals. PS organizations have one thing in common,…
Read MoreBest Practices for NetSuite OpenAir Timesheets
Revenue for a professional services organization relies on customer payments, and payments rely on correct billing. That isn’t easy to do without timely and accurate timesheets from your teams. While there are still no silver bullets to achieve compliance on timesheet completion, there are best practices for timesheets you can put in place within OpenAir.…
Read MoreGrowth vs. Profitability? Can both be a strategic focus in your PS Business?
Professional services organizations have to keep a lot of balls in the air at all times. They are acquiring new clients, keeping existing ones. Finding the right consultants, maintaining balance for the ones you have, ensuring that they have the skills needed for the work that must be done. Reviewing reporting, looking at what’s working…
Read MoreBe “In the Know” With These 5 Useful and Rarely Used OpenAir Features
We all know that OpenAir is an incredibly feature-rich and flexible professional services automation (PSA) platform. In fact, there is so much functionality available and so many ways to customize the tool that it can be easy to miss important, native features that can make your life easier. You don’t always need to jump to…
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