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Page 39 of 54
Delivering “Upward” Feedback
With few people to answer to, leaders are often the ones who need feedback the most, so delivering constructive criticism well can make you a true asset: It shows that…
November 13, 2013
What Do You Do When a Personal Crisis Strikes While on Company Time?
As much as we would all like it, life does not stop while we are at work or away on business travel. As consultants, we often feel more connected to…
October 30, 2013
Coordinating Virtual Teams
If you’ve ever wondered why you bought a lousy vacuum cleaner from a door-to-door salesman, you understand the mysterious psychological power of being in person. Presence gives school plays Hollywood…
October 24, 2013
OpenAir Expert Webinar Series: Consulting Skills
Are you starting a new services group? Have new hires or employees moving from technical groups to services? Need a general refresher for your team on how to identify key…
October 17, 2013
Turning a Bad Presentation Around
You thought you had a winning presentation…right up until that opening joke about HR dropped like the Berlin Wall. Now eyes are glazing over, smartphones appear out of nowhere and…
October 16, 2013
Managing Conflict – Make Lemonade Out of Lemons
You know the guy. He’s the one you always have to work with, but he’s as stubborn as he is arrogant, and he just can’t let anything go. He fills…
October 10, 2013
What Did You Say?
3 Tips For Reducing Jargon and Communicating Effectively Our clients look to us for our experience, insights and help with understanding unfamiliar processes, systems and concepts. How often are you…
September 25, 2013
Growing Your Practice Through Exceptional Communication and Community
Customers demand more industry and best-practice knowledge from software vendors and software tool consulting firms today as technology continually enhances the business process and operations experience.
September 19, 2013
Top 10 Things You Should Do Within OpenAir
As we work with customers, there are frequently features/functionalities that are not being taken advantage of which are time savers, system compliance helpers, and just generally better ways to view…
September 12, 2013
A Primer For Creating A Good Presentation
The ability to present effectively is key to consulting success. If you and members of your team cannot effectively present ideas you may be missing out on opportunities. But at…
September 11, 2013
Page 39 of 54