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Fiscal Year Starts/End in OpenAir
It’s the end of the fiscal year again and your organization is facing restructuring, cost of living changes, rate changes, and maybe even globalization. Join us as we review key…
December 12, 2013
Recovering From an Embarrassing Mistake
A client of mine came by a cubicle I was sharing with a junior consultant. The client said, “I’ll be gone for a couple of hours; I have a doctor’s…
December 11, 2013
Change Management in OpenAir
Whether rolling out a new system, new feature, or new process, change is hard. Join us as we discuss how change management approaches factor into projects as key activities and…
November 26, 2013
Delivering “Upward” Feedback
With few people to answer to, leaders are often the ones who need feedback the most, so delivering constructive criticism well can make you a true asset: It shows that…
November 13, 2013
What Do You Do When a Personal Crisis Strikes While on Company Time?
As much as we would all like it, life does not stop while we are at work or away on business travel. As consultants, we often feel more connected to…
October 30, 2013
Coordinating Virtual Teams
If you’ve ever wondered why you bought a lousy vacuum cleaner from a door-to-door salesman, you understand the mysterious psychological power of being in person. Presence gives school plays Hollywood…
October 24, 2013
OpenAir Expert Webinar Series: Consulting Skills
Are you starting a new services group? Have new hires or employees moving from technical groups to services? Need a general refresher for your team on how to identify key…
October 17, 2013
Turning a Bad Presentation Around
You thought you had a winning presentation…right up until that opening joke about HR dropped like the Berlin Wall. Now eyes are glazing over, smartphones appear out of nowhere and…
October 16, 2013
Managing Conflict – Make Lemonade Out of Lemons
You know the guy. He’s the one you always have to work with, but he’s as stubborn as he is arrogant, and he just can’t let anything go. He fills…
October 10, 2013
What Did You Say?
3 Tips For Reducing Jargon and Communicating Effectively Our clients look to us for our experience, insights and help with understanding unfamiliar processes, systems and concepts. How often are you…
September 25, 2013
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