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Page 38 of 54

"Day One" How to Create a Great First Impression


The first day with a new project or consulting engagement can be nerve racking. It is the time when you are least in your element, not to mention it is…

February 17, 2014


Advanced Form Permissions / Scripting


In this webinar you will learn more about: Controlling form behavior with Form Permissions Advances in Form Permissions logic How Scripting can be incorporated to extend system validation logic and…

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February 13, 2014


Four Ways to Deliver Bad News Like Jerry Seinfeld


Comedians and consultants actually have a lot in common, and not just that they both hate airports. A consultant has to see things as they are, even if it means…

January 29, 2014


Lessons In Avoiding Non-Apologies


2013 was another year of tragedy and triumph and, as usual, we all witnessed loads of colossal public gaffes. Just like every other year. And for every Paula Dean, Lance…

January 23, 2014


2013 New Feature Highlights / Release Management


As we work with customers, there are frequently features/functionalities that are not being taken advantage of which are time savers, system compliance helpers, and just generally better ways to view…

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January 16, 2014


Sweat the Small Stuff…Sometimes


I once had an extended, heated argument with a client over adding 20 accounts to their 2,000+ value chart of accounts. I spent some of both my credibility and the…

January 15, 2014


Three Ways to Cope With Work Overload


Or, “How I learned to stop worrying and love the fact that I’m busy.” Sometimes it’s hard to help your clients keep things together without falling apart yourself. The more…

December 18, 2013


Fiscal Year Starts/End in OpenAir


It’s the end of the fiscal year again and your organization is facing restructuring, cost of living changes, rate changes, and maybe even globalization. Join us as we review key…

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December 12, 2013


Recovering From an Embarrassing Mistake


A client of mine came by a cubicle I was sharing with a junior consultant. The client said, “I’ll be gone for a couple of hours; I have a doctor’s…

December 11, 2013


Change Management in OpenAir


Whether rolling out a new system, new feature, or new process, change is hard. Join us as we discuss how change management approaches factor into projects as key activities and…

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November 26, 2013


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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

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