Customers
How SuiteProjects Pro Transformed VitalEdge’s Professional Services Operations
“We saw very measurable benefits immediately. Our invoicing went from eight business days a month to just five hours a month, and that was ROI right out of the gate. We saw a 3% increase in utilization within four months, which generated about $450,000 in additional revenue.” – Jason Ketterer, Director of Financial Planning…
Read MoreDesign Engineering Firm Syncroness Improves NetSuite OpenAir Efficiency and Usage With Top Step
Customer Scenario Syncroness, a subsidiary of Alten Group, is a leading design engineering and product development firm in Westminster, Colorado, that provides engineering expertise for companies in a variety of industries, including those that are highly regulated through flexible engagements and support. In 2016, the company moved from its clunky and poorly featured professional services…
Read MoreDelphix Testimonial
Top Step expertly guided us through the implementation of OpenAir and integration with our sales and finance systems. We now have a smooth and efficient process across our services, sales, and finance teams for initiating, monitoring, and closing services projects like we never had before. Improving project status reporting, resource scheduling, and automating routine processes…
Read MoreGlobal Tax Management Achieves Successful OpenAir Implementation with the Assistance of Top Step as Trusted Advisors
Customer Scenario Global Tax Management (GTM) is the largest firm in the Mid-Atlantic region that focuses exclusively on delivering corporate tax services to mid-size and large multinational, public, and Fortune 500 companies. For more than 20 years, GTM has provided the expertise to build, operate, and manage tax department functions for its clients. GTM made…
Read MoreEliga Services improves delivery-to-invoice processes with NetSuite OpenAir and Top Step
Customer Scenario Eliga Services, (https://eliga.services/) is a development organization that helps financial services brands with their pioneering technology projects. As the firm grew with new projects and customers, their ability to collect project delivery data and generate invoices became labor-intensive and time-consuming. Accurate time reporting is essential for punctual billing. Eliga Services’ process for invoice…
Read MoreLimelight Health Drives Accuracy and Reporting Speed with OpenAir Implementation
Customer Scenario Limelight Health, LLC., provides quoting and underwriting software solutions for the employee benefits industry. The company used a spreadsheet-based management system for professional service operations since its founding in 2014. The spreadsheet system was utilized for years, despite the business’s growth. The current spreadsheet-based system was rigid and brittle and fraught with risk.…
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