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Revolutionizing CRO Operations: Insights from Top Step and Sikich

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Clinical Research Organizations (CROs) face numerous operational challenges in today’s complex landscape. In a recent webinar, experts from Top Step and Sikich shared strategies to optimize study execution and financial management for CROs. The discussion focused on ways to streamline processes, enhance efficiency, and drive business growth.  Be sure to read to the end –…

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Scripting Your OpenAir Success Story: Tales from the Front Lines

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OpenAir is a powerful professional services automation (PSA) platform that helps organizations manage key business processes like project management, resource management, time tracking, expense reporting and more. One of the advantages of OpenAir is its flexibility – it can adapt to fit different business models and workflows. However, there are often unique business needs that…

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The Expert Touch: How Top Step’s OpenAir Custom Scripting Transformed Operations for a Consulting Firm

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Business was booming for a recent client of Top Step. This consulting firm’s primary business provides expertise (staffing resources) to other professional services organizations. This consulting agency was currently managing over 200 contractors assigned to varying client projects, submitting timesheets and expenses through NetSuite OpenAir. While growth was positive, operations were increasingly difficult to manage.…

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Get the Most from OpenAir with API Integrations

API Integration

OpenAir is a powerful professional services automation (PSA) platform. But getting the most value requires connecting it to other business systems. Integrating via OpenAir’s API unlocks new capabilities without expensive middleware tools.   Why Integrate via the API? Integrating OpenAir with surrounding systems via the API opens new possibilities: Eliminate manual data entry: Send data seamlessly…

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Top Step’s Top 5 Features of the OpenAir Fall Release 2023

NetSuite OpenAir’s second release of 2023 includes changes to the Project Center, reporting module, list views, and more. While this release was a bit smaller overall compared to April’s, the latest updates include several usability improvements that have been longstanding wish list items for many end users. Here are Top Step’s Top 5 features of…

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Streamline Your Operations: 5 Overlooked OpenAir Features That Can Transform Your Workflow

picture of treasure chest full of gems

OpenAir stands tall as a leading cloud-based Professional Service Automation (PSA) solution, known for its innovative features and unparalleled customizability. This powerful tool offers immense flexibility in time management, resource allocation, and billing capabilities, making it an indispensable asset for businesses seeking efficient project management. However, amidst its array of functionalities, there are hidden gems…

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