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System Extension Marketplace

OpenAir PSA Integration Solutions

Integrate Your PSA With Your Operational Systems

Organizations gain efficiencies from using best-of-breed tools that support their business objectives; a PSA tool for the Professional Services team, a CRM system for the Sales team, an ERP for the Finance team, and an HR system for Human Resources to name a few.

Integrating your PSA to your other operational systems will further automate and optimize your overall business process.  However, integrating systems requires an understanding of more than simple field mapping and data rules. With years of experience, Top Step will ensure your integrations consider business process workflows, end-user behavior, time and dependencies, and best practices that should be applied when integrating SuiteProjects Pro   to other critical operational systems in your business.

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Top Step expertly guided us through the implementation of OpenAir and integration with our sales and finance systems.  We now have a smooth and efficient process across our services, sales, and finance teams for initiating, monitoring, and closing services projects like we never had before.

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Integration Benefits

Dedicated team experienced in professional services automation and integration best practices

Leverage the strength of each systems intended purpose

Improve speed at which information is available

Increase communication accuracy across your business units

Integration Possibilities Are Boundless

Top Step provides connectivity into your other systems that when integrated will allow each system to do what it does best, remove redundancies, improve efficiencies, and improve data quality.  Here is a list of example integrations. Click on the title to learn more or click on the icons to download the fact sheets or request a 30 minute live demo and consultation.

Sign Up For a 30-Minute Complimentary PSA Integration Demo and Consultation

Our Approach

Red One

Business Model Alignment and Design

Use of workshops to identify system ownership by department

Review of data ownership by system

Determining data workflows, frequency, and integration technology/software

Red Two

Integration build out and validation

Gather field specifics from each system for mapping and transformation needs

Configure and connect integration technology to end systems

Establish use case and testing scenarios to confirm performance, design, error handling, and more.

Red Three

Deploy and monitor

Support migration to a production environment with live data

Assist with data alignment needs and system outage coordination

Establish monitoring activities to ensure continued success

About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

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