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Page 40 of 54

Whiskey Company Makes People Feel Good…It’s Not What You Think


People won’t remember what you say.  People will remember how you make them feel. Jack Daniel’s knows this.  And whiskey was not involved. So, what are we doing writing about…

August 28, 2013


OpenAir Expert Webinar Series: External Reporting with OpenAir


Access to OpenAir data for in-depth Business Intelligence analysis is, for many, an operational need. Reports configured in OpenAir provide information for day-to-day operations; more detailed analysis needs more detailed…

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August 22, 2013


You Are The Consultant…Are Questions Important?


As consultants, we are hired as experts in our field. Our expertise may be technical, strategic, or process-oriented.  But no matter what, our clients expect us to know stuff.  Sometimes…


‘Martial’ Consulting


I once had the opportunity to spar (that is, “practice fight”) with a world-renowned master, champion martial artist.  I had 7 years of martial arts training, but this gentleman was…

August 15, 2013


Do The Easy Stuff Perfectly


Every company or work group has one or two superstars who can get away with ignoring administrative duties and breaking rules. These folks are so consistently brilliant with technology or…

August 7, 2013


OpenAir Expert Webinar Series: Integration Options with Salesforce.com


Provide a seamless integration from opportunity to project by integrating your Salesforce system with OpenAir. With a SFDC-OA or bi-directional integration, information can be kept in sync and shared with…

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July 18, 2013


Importance Of Confidentiality


Wherever consultants gather…airports, hotels, Starbucks…we often find ourselves sharing detailed, unfiltered stories about our jobs. This is natural human behavior. It’s also a really bad idea. Clients have a legitimate…


Delivering “Bad News”


Bad news is only bad news when it is too late A consultant friend called not long ago to tell me her client was several weeks late on delivering some…

July 11, 2013


Balancing Multiple Priorities


One of the biggest challenges for every professional is how to know whether you are working on the things that matter most. It’s easy to stay busy all day and…

July 3, 2013


Manage Expectations!


If you do nothing else in consulting, manage expectations well. If you’re naturally a people-pleaser (most people in this business are), you’ll want to tell your clients that you can…

June 26, 2013


Page 40 of 54

About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

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