PS Best Practices Blog Articles

I don’t sleep well when we have an unhappy customer. Neither do you. Over our 17 years implementing NetSuite SuiteProjects Pro for more than 400 professional services organizations, I’ve witnessed…

Introduction: The Spreadsheet Dilemma After 20 years of implementing SuiteProjects Pro (formerly OpenAir) for professional services organizations of all sizes, I’ve witnessed a common pattern. Many organizations continue to manage…

As professional services organizations seek greater efficiency and competitive advantage, project management practices continue to evolve. The emergence of AI technologies presents both opportunities and questions for PS leaders committed…

As professional services organizations advance their resource management capabilities, a new challenge emerges: how to maximize the value of these enhanced practices. Recent industry research reveals that organizations with mature…

Professional services organizations today face mounting pressure to deliver more value with finite resources. As project complexity increases and talent markets tighten, the ability to effectively manage resources has become…

  In this Power-Up Series video, we discuss  Best Practices for Effective Work Breakdown Structures in OpenAir. Some key takeaways: The importance of balancing timesheet accuracy and project planning requirements when…

In today’s competitive landscape, professional services organizations face a constant challenge: maintaining high-quality service delivery while ensuring profitability. This balancing act is not just a goal—it’s a necessity for long-term…

In the world of professional services, delivering exceptional quality while maintaining healthy profit margins is not just a goal—it’s a necessity for long-term success. Yet, achieving this balance remains elusive…

As a Professional Services (PS) leader, keeping a pulse on your organization’s health is crucial for making informed decisions and driving success. By focusing on key metrics that cover the…

The march of technology often seems unstoppable. Artificial intelligence and automation are transforming industry after industry, changing the nature of work and the skills needed to thrive. It can be…