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PS Best Practices Blog Articles

Guide to using Custom Calculations in OpenAir

NetSuite OpenAir is already a powerful all-around PSA solution as it is. It has a ton of features and functionalities to promote quality project management. However, some of these features…
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Make Your Data Audit Process More Efficient With An OpenAir Data Audit Script

Data auditing is essential for a variety of reasons, including assessing the quality of your data throughout its lifecycle to ascertain its accuracy and efficacy for specific usage. Audits help…
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Using OpenAir Workspaces and OpenAir Scripting for Data Importing

NetSuite OpenAir is a powerful PSA solution. By using the scripting functionality, we can extend and customize the system in creative ways to align with your business needs. Often users…
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Top 4 Challenges faced by Professional Services Organizations today – and what to do about it

The global professional services industry is massive and rapidly growing. The market is expected to surpass $8 billion by the end of 2022, presenting tons of opportunities that will see…
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Using Twilio with NetSuite OpenAir for Alerts

Alerts are a great way to remind your users of different tasks that must be completed. However, they are only effective when those users see them. In NetSuite’s OpenAir, alerts…
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Techniques To Help You Manage Utilization in OpenAir

Utilization is one of the most crucial metrics a professional services organization (PSO) has available. It’s a KPI that can help you understand past performance. Importantly, it’s also a measure…
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Want OpenAir alerts via a communication channel other than email?

Email used to be the grease that turned the wheels of business communication. As distance work has increased, though, so has the volume of emails we get on a daily…
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Why Do So Many PSO’s Struggle with Resource Management?

Professional services organizations (PSOs) are a vital part of the modern business environment and continue to grow in numbers and importance. According to the SPI 2022 Professional Services Maturity™ Benchmark…
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Best Practices for Using Skill Profiles in OpenAir

Imagine you’ve got a new client that needs a resource to come to their location to do some work. You find the perfect resource and book them, only to find…
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Involving Your Team to Achieve Growth and Profitability

Growth and profitability are key elements for any professional service organization. You may be more focused on one than the other for a time, but they go together like hand…
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