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The Expert Touch: How Top Step’s OpenAir Custom Scripting Transformed Operations for a Consulting Firm

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Business was booming for a recent client of Top Step. This consulting firm’s primary business provides expertise (staffing resources) to other professional services organizations. This consulting agency was currently managing over 200 contractors assigned to varying client projects, submitting timesheets and expenses through NetSuite OpenAir. While growth was positive, operations were increasingly difficult to manage.…

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The Evolution of Professional Services in 2024 and Beyond

Start of new year. Changes of year 2024, 2025, 2026 on Running track.

The professional services industry is poised for significant growth in the coming years. As per industry analysts, the global professional services market will expand at a CAGR of over 7% from 2023 to 2030, driven by factors like increasing adoption of digital technologies and rising demand for specialized consulting services across industries. In line with…

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Get the Most from OpenAir with API Integrations

API Integration

OpenAir is a powerful professional services automation (PSA) platform. But getting the most value requires connecting it to other business systems. Integrating via OpenAir’s API unlocks new capabilities without expensive middleware tools.   Why Integrate via the API? Integrating OpenAir with surrounding systems via the API opens new possibilities: Eliminate manual data entry: Send data seamlessly…

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Top Step’s Top 5 Features of the OpenAir Fall Release 2023

NetSuite OpenAir’s second release of 2023 includes changes to the Project Center, reporting module, list views, and more. While this release was a bit smaller overall compared to April’s, the latest updates include several usability improvements that have been longstanding wish list items for many end users. Here are Top Step’s Top 5 features of…

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Improving Time Off Request Process with a SuiteProjects Pro Script

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In the dynamic realm of project management, ensuring smooth time-off approval processes can pose a significant challenge. Top Step recently encountered this situation faced by one of their valued customers. The challenge centered around the efficient routing of time-off requests for employees engaged in long-term client projects spanning 6-12 months. In response, Top Step leveraged…

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Going Beyond the Box: OpenAir Scripting for Business Optimization

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OpenAir is a renowned and highly sought-after PSA tool for its advanced features, capabilities, and seamless integration capabilities. Its inherent flexibility and customizability make the platform even more powerful. OpenAir’s scripting capabilities let you create custom enhancements for your system and business so you can go behind the scenes and modify things the platform does…

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