NetSuite OpenAir Best Practices

NetSuite’s OpenAir has powerful reporting tools available for your professional services organization to use. But even with the wealth of tools natively available within the ...

Professional service organizations have a lot of moving parts. Resources have different skills, different availability, and even different regional access. Project leaders juggle multiple client ...

The Best of Both Worlds: Jira and OpenAir PSA By Jim Schein Jira is an incredibly popular tool with technology teams, with more than 65,000 ...

NetSuite OpenAir’s October 2021 release is primarily focused on building on previous interface enhancements to UI4. If your organization has not already switched to the ...

Understanding when a project will be complete is critical for a professional services organization. Project completion impacts budgets, resourcing, sales, hiring, revenue realization, and reporting. ...

The process of implementing a Professional Services Automation (PSA) solution can be a long one. Cost justifications, platform comparisons, discussions with vendors - once it’s ...

Professional services organizations rely on their PSA tool to provide accurate and complete data in order to operate effectively. It is critical that the data ...

The process of evaluating a significant solution investment - like acquiring a Professional Services Automation (PSA) platform - is similar across businesses and verticals. The ...

Every professional services organization has its way of handling resource management. When discussing an OpenAir implementation, Top Step spends considerable time with each client, understanding ...

Your team is the lifeblood of your professional services organization. So, managing these resources well is key - key to ensuring your teams are getting ...