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Best Practices

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Top 4 Challenges faced by Professional Services Organizations today – and what to do about it

The global professional services industry is massive and rapidly growing. The market is expected to surpass $8 billion by the end of 2022, presenting tons ...
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Using Twilio with NetSuite OpenAir for Alerts

Alerts are a great way to remind your users of different tasks that must be completed. However, they are only effective when those users see ...
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3 Best Practices for Project Management Oversight in OpenAir

Project management is far more than just defining tasks, creating timelines, and finding resources. It’s also about keeping track of project health and surfacing problems ...
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Integrate OpenAir with Quickbooks Online

Update: As of April 2023 OpenAir integration with QuickBooks desktop version using OpenAir Integration Manager will no longer be supported. In addition there is no ...
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Techniques To Help You Manage Utilization in OpenAir

Utilization is one of the most crucial metrics a professional services organization (PSO) has available. It’s a KPI that can help you understand past performance. ...
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Want OpenAir alerts via a communication channel other than email?

Email used to be the grease that turned the wheels of business communication. As distance work has increased, though, so has the volume of emails ...
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Why Do So Many PSO’s Struggle with Resource Management?

Professional services organizations (PSOs) are a vital part of the modern business environment and continue to grow in numbers and importance. According to the SPI ...
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Managing Subcontractors with OpenAir

Nearly every professional service provider is familiar with using subcontractors to fill the gaps in a project in staffing or knowledge. There are a vast ...
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Automating Data Import to OpenAir Script

It may come as a surprise to you, but there are almost as many different ways to customize NetSuite OpenAir as there are companies using ...
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