Posts by Ronn Breaux
Techniques To Help You Manage Utilization in OpenAir
Utilization is one of the most crucial metrics a professional services organization (PSO) has available. It’s a KPI that can help you understand past performance. Importantly, it’s also a measure…
Read MoreWhy Do So Many PSO’s Struggle with Resource Management?
Professional services organizations (PSOs) are a vital part of the modern business environment and continue to grow in numbers and importance. According to the SPI 2022 Professional Services Maturity™ Benchmark…
Read MoreManaging Subcontractors with OpenAir
Nearly every professional service provider is familiar with using subcontractors to fill the gaps in a project in staffing or knowledge. There are a vast number of ways in which…
Read MoreBest Practices for Using Skill Profiles in OpenAir
Imagine you’ve got a new client that needs a resource to come to their location to do some work. You find the perfect resource and book them, only to find…
Read MoreInvolving Your Team to Achieve Growth and Profitability
Growth and profitability are key elements for any professional service organization. You may be more focused on one than the other for a time, but they go together like hand…
Read MoreBest Practices for NetSuite OpenAir Timesheets
Revenue for a professional services organization relies on customer payments, and payments rely on correct billing. That isn’t easy to do without timely and accurate timesheets from your teams. While…
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