Posts Tagged ‘capacity planning’
5 Utilization Leaks Quietly Draining Your PS Margin
Every PS leader watches utilization. It is one of the top measures of a professional services business, and the one that gets quoted in every operations review. So here is the uncomfortable part. Your utilization rate can sit right where you want it while your margin erodes underneath it. Utilization tells you whether hours got…
Read MoreCapacity Planning in OpenAir
Capacity planning is an essential part of managing a project-based business. How do we define capacity planning? Generally, it answers the question, “what is the staff I have available to deliver the services that I sell?” If I have too many projects in the pipeline to sell and not enough staff, that’s not good. If…
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