The NetSuite SuiteProjects Pro Experts
Accelerating Business Success Every Day
Questions about the change from OpenAir to SuiteProjects Pro?
Expertise You Can Rely On
We are a dedicated team of experts who help your professional services organization be successful with NetSuite SuiteProjects Pro (formerly OpenAir).
Our Approach
We follow a simple and straightforward approach to ensure we deliver a superior solution.
Business Model Alignment
- Use of workshops to understand each customer’s business model
- Provide recommendations for process improvement and automation opportunities
- PSA tool requirements aligned to your business needs
Project Management
- Transparent process allowing you to see the status of your project at any stage
- Collaborative and high touch communication
- Knowledge transfer to empower and educate your team
Best Practices
- Utilize industry best practices
- Experienced in PS business operations
- Deep expertise in NetSuite SuiteProjects Pro (formerly OpenAir)
- Knowledge library of NetSuite SuiteProjects Pro best practices, scripts and integrations with your other core business tools (CRM, ERP, etc.)
Top Step has been implementing and optimizing SuiteProjects Pro (formerly OpenAir) for over 16 years.
Top Step has been an Oracle NetSuite Alliance Partner uniquely providing automation solutions for the Professional Services industry.
We enable and empower Professional Services organizations to be profitable, scalable, and efficient with a 'customer first' approach.
Introducing
Collaborate, Communicate, And Execute Projects Like Never Before.
Our NetSuite SuiteProjects Pro Services
Our services provide a full lifecycle from getting you started with best practice advisement and implementing through to managed services to maintain and optimize your system
Trusted By Customers
New Video Now Available!
Resource Management Views
The latest tips and best practices from our blog
Require Billable “Yes” or “No” Selection on Expense Receipts in SuiteProjects Pro
The out-of-the box configuration for SuiteProjects Pro includes a “Billable receipt” checkbox on the expense receipt form that allows users to flag an expense as billable (if checked) or nonbillable…
Read More 
The Metrics That Actually Matter: A Practical Guide for PS Leaders
If you manage a professional services organization, you already know you should be tracking metrics. The question isn’t whether to measure, it’s which metrics deserve your limited attention and how…
Read More 
Taming Month-End Chaos: How One Script Reduces Hundreds of Journal Entries to One per Project
If your organization uses SuiteProjects Pro to manage projects and NetSuite Financials to manage your financials, you are probably familiar with the drill at month-end: revenue recognition runs in SuiteProjects…
Read More 
About Us: Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.