Building the Business Case For Professional Services Automation Investment

 

A professional services automation (PSA) solution is the right next step for making revenue growth happen more efficiently. A PSA will: 

• Help you take down work effectively 
• Increase customer satisfaction while capturing new work 
• Increase revenue from planned and in-flight projects 

Justification for the investment will take applying the benefits to the specific needs of the business. Rationalizing the acquisition of the PSA is a critical piece of the process that requires answering key questions and illustrating how the platform will increase profitability, simplify resource and project management, and improve internal reporting, forecasting, and compliance in specific, not generalities. 

This guide is intended to help prepare for these discussions and provide the tools a sponsor needs to ensure the organization’s leadership can make an informed investment decision. 

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