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Page 4 of 54

The Unchanging Heart of Professional Services in an Age of AI


The march of technology often seems unstoppable. Artificial intelligence and automation are transforming industry after industry, changing the nature of work and the skills needed to thrive. It can be…

two human silhouettes talking to develop a strategy that is agreed and understood.

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January 31, 2024


Secrets to Managing Invoice Layouts in OpenAir


In this video we discuss and demonstrate how to custom invoice layouts for both internal and external use: Ways to show or summarize data Defaulting layouts to streamline creation Adding…

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January 23, 2024


Scripting Your OpenAir Success Story: Tales from the Front Lines


OpenAir is a powerful professional services automation (PSA) platform that helps organizations manage key business processes like project management, resource management, time tracking, expense reporting and more. One of the…

Light bulb on open book reading for inspiration and new ideas

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January 18, 2024


The Expert Touch: How Top Step’s OpenAir Custom Scripting Transformed Operations for a Consulting Firm


Business was booming for a recent client of Top Step. This consulting firm’s primary business provides expertise (staffing resources) to other professional services organizations. This consulting agency was currently managing…

OpenAir Scripting concept with person using a laptop computer

January 4, 2024


Learn How to Expand the Boundaries of Your OpenAir System


In this Top Step recorded webinar, you will learn what interesting and powerful solutions Top Step has provided to customers to enable even greater productivity and compliance with OpenAir scripts.…

December 18, 2023


The Evolution of Professional Services in 2024 and Beyond


The professional services industry is poised for significant growth in the coming years. As per industry analysts, the global professional services market will expand at a CAGR of over 7%…

Start of new year. Changes of year 2024, 2025, 2026 on Running track.

December 14, 2023


Handling Timesheet Corrections in OpenAir Like a Pro!


Every professional services organization needs to correct timesheets from time to time. Whether you need to fix a mistake or account for new information, having clear processes for timesheet adjustments…

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December 8, 2023


Harness the Power of Automation: PSA Insights and Best Practices with Provus and Top Step


The selling of services today requires a different approach than it did a decade ago. In the ever-evolving landscape of professional services, organizations must be agile and able to adapt,…

OA harness the power

November 21, 2023


The Hidden Revenue Streams: How PSA Tools Uncover Profitability Goldmines


In the fast-paced world of professional services, it can be all too easy to lose sight of the core driver of success: profitability. Project teams jump from client to client,…

Entrance to a gold mine

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November 16, 2023


Get the Most from OpenAir with API Integrations


OpenAir is a powerful professional services automation (PSA) platform. But getting the most value requires connecting it to other business systems. Integrating via OpenAir’s API unlocks new capabilities without expensive…

API Integration

November 6, 2023


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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

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