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Page 3 of 54

Streamline Your Business with OpenAir and CRM Integrations


In today’s fast-paced business environment, professional services organizations rely on seamless coordination between their project management and customer relationship management (CRM) systems. Integrating OpenAir with your CRM of choice can…

Hand flipping a block over that shows integration

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May 16, 2024


Top Step’s Take on the Spring 2024 OpenAir New Release


In this webinar recording, we review the latest OpenAir Release features and highlight how they can benefit your OpenAir System. Some features include: New Shortcuts, Enhanced Searches, Fresh Mobile App…

OA Top Step's Take on the Spring 2024 OpenAir New Release

May 7, 2024


Best Practices for Effective Resource Views in NetSuite OpenAir


In this video we share best practices for effective resource views in NetSuite OpenAir, including: The various resource views available in OpenAir, including the Booking List View, Worksheet, Chart View,…

Best Practices for Resource Views

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May 2, 2024


Top Step’s Top 5 Features of the OpenAir Spring 2024 Release


Project Center, Project Center, Project Center! At the heart of this latest release is the NetSuite OpenAir product team’s endeavor to integrate resource and project management in one place. As…

Top 5 Features of the OpenAir Spring Release

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April 26, 2024


Revolutionizing CRO Operations: Insights from Top Step and Sikich


Clinical Research Organizations (CROs) face numerous operational challenges in today’s complex landscape. In a recent webinar, experts from Top Step and Sikich shared strategies to optimize study execution and financial…

Picture of clinical research lab

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April 16, 2024


Revolutionizing Clinical Research Operations: Streamlining Financial Management and Study Execution for CRO


Ronn Breaux, Top Step President and CEO, and Christopher Manchester, Sikich NetSuite Alliance Director, recently discussed the clinical research landscape and how it can transform your CRO’s financial management and…

April 12, 2024


5 Essential Metrics for Professional Services Leaders to Drive Success


As a Professional Services (PS) leader, keeping a pulse on your organization’s health is crucial for making informed decisions and driving success. By focusing on key metrics that cover the…

Key Performance Indicator (KPI) workinng with Business Intelligence (BI) metrics to measure achievement and planned target.co working team meeting concept,businessman using smart phone and digital tablet and laptop computer.

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April 11, 2024


Ways to Manage Project Budgets


In this video we share valuable insights and strategies to help you stay on top of your project financials including: The different budget options available in OpenAir, including inline editing,…

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March 28, 2024


Beyond Out-of-the-Box: Advanced OpenAir Financial Workflows


For professional services firms, financial oversight of project budgets, accounts receivable and revenue recognition is paramount. Yet disjointed systems and manual processes often undermine visibility and control. The Challenges Several…

February 28, 2024


Effective Utilization Reporting in OpenAir


In this video we share how OpenAir’s flexible features can help you define and monitor this key metric including how to:  Use entity tags to include or exclude user time…

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February 27, 2024


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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

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