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OpenAir Expert Webinar Series: Resource Management in OpenAir

In this recorded webinar you will learn more about resource management in OpenAir including: Bookings vs. Task Assignments Feature analysis Pros/Cons How to determine the best one for you? Types of resources and how to manage them Forecasting and reporting ...
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OpenAir Expert Webinar Series: Using Skill Profiles in OpenAir

In this interactive webinar you will learn more about using skill profiles in OpenAir including: Creating and managing skill profiles Incorporating skill profiles into your resource management process Other uses for skill profile elements Best practice tips
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Calendar Use in OpenAir

In this recorded webinar you will learn more about calendar usage in OpenAir and integration to OpenAir including: Data capture for effective and useful calendar use Vacation calendars for your teams Tips for using Outlook and Google Calendars with OpenAir
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OpenAir Expert Webinar Series: Cost Tracking in OpenAir

In this recorded webinar you will learn more about delivery effort costing approaches including: User level cost tracking – what types of hourly costs to track, handling data access permissions, and more Cost transfers between departments/regions with considerations for at ...
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OpenAir Expert Webinar Series: Communication Planning with OpenAir

In this recorded webinar you will learn more about the wide variety of way OpenAir’s automated communication mechanism can be customized to be effective in your environment including: When are alerts useful and what frequency is effective Customizing emails for ...
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Automation and Integration Data Flows with OpenAir

In this webinar you will learn more about how integrations can help your business be more efficient and pitfalls to watch out for including: Sales and OpenAir integrations for early resource planning and complete OpenAir forecasting reports Accounting and OpenAir ...
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OpenAir Expert Webinar Series: Invoicing and Credits

In this webinar you will learn more about the topic of invoicing and credits including: Key configuration and permission considerations in handling invoice reviews What to be aware of in an integrated invoicing environment Best approaches for handling invoices corrections ...
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OpenAir Expert Webinar Series: Revenue Management in OpenAir

In this recorded webinar you will learn more about computing and reporting on revenue within OpenAir including: Revenue Containers – what are they and why do I need them? Deferred revenue reporting and supporting reconciliation with your Accounting system Different ...
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Maintenance Considerations for Year End and Prep for 2012

It's the end of the calendar year, and for many of you the fiscal year comes with some maintenance items that need to be handled within your OpenAir system. In this recorded webinar, TOP Step reviews important areas in the ...

About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

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