In this session you will learn: How to manage your onsite and remote team more efficiently How your remote team works differently than you How to best leverage tools and mobile features How best to engage and communicate with employees ...

In this recorded webinar we discuss the pros and cons of forecasting approaches for managing growth in PS.

Metrics are proven to be an effective way to evaluate your performance. In this webinar you will learn more about how to use OpenAir for evaluating and tracking your performance. We will discuss and demonstrate ways to create, track and ...

We often get caught up in in the day to day operational details of our services organizations, and it is difficult to see the forest for the trees. Join us in this webinar where we will discuss your PS operations ...

Join us to learn about our Top 5 OpenAir Features you should know about and why you should be using them. Some of these may surprise you! We will discuss and demonstrate our top five so you can put them ...

You want your services organization to be the best it can. During this webinar we will discuss the role professional services automation (PSA) plays in becoming the best of the best as a services organization. Our live webinars are now ...

Metrics are proven to be an effective way to evaluate your performance. However metrics can be just another distraction unless there is a clear association for how they will help you achieve your goals and objectives. In this webinar you ...

In this session you will learn more about: Cost tracking options within OpenAir (Pros and Cons) How to handle a mixture of approaches for costing How to handle impact on resource management Valuable metrics to aid in staffing decisions for ...

In this recorded webinar you will learn more about using skill profiles in OpenAir including: Creating and managing skill profiles Incorporating skill profiles into your resource management process Other uses for skill profile elements Best practice tips