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“We work hard and learn. Sharing our knowledge is one of the greatest rewards of the work we do.“

Our resource library contains PS best practices, PSA tool tips, eBooks, recorded webinars, and more. Click on any of the resource groups below or search the full library by PSA tool and topic. 

Latest additions to our library

White Papers

How to Lower Costs For PSA Tool Administration

If you could lower your professional services automation (PSA) tool administrative cost, would you do it? This paper will introduce ...

Metrics, Measures, and Motivation: Equations for Professional Services Success

Professional Services rely on people and processes to be successful. Metrics are often established to view trends and set objectives, ...

Success With PSA Tools: Obtaining Maximum Operational Success with Professional Service Automation (PSA) Tools

A Professional Services Automation (PSA) Tool is a software solution generally used to gather information and analysis required for Professional ...

Blog

Top Step’s Top 5 Features of the SuiteProjects Pro Spring 2025 Release

The Spring 2025 release of SuiteProjects Pro has arrived, bringing exciting updates that strengthen Oracle NetSuite's professional services platform. While ...

NetSuite SuiteProjects Pro Evolution: When Custom Scripts Inspire Standard Features

In the dynamic world of NetSuite SuiteProjects Pro software development, innovation often starts with custom solutions that address specific user ...

Mastering SuiteProjects Pro System Management: A Guide to Sustainable Success

In today's professional services landscape, SuiteProjects Pro (formerly known as OpenAir) stands as a leading platform for managing projects, resources, ...

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