The Power of OpenAir Assignment Groups

Assignment groups can be used in multiple ways in OpenAir. You can utilize assignment groups to make task assignments to a subset of employees in the system and you can use assignment groups to share reports with a group of employees.

Task Assignments

Do you have geography based internal projects? Do you have a support team that works on cases/tasks and enters their time in OpenAir? Use OpenAir assignment groups to speed up task assignments and simplify the task setup process.

Report Sharing

Assignment groups can do more than just speed up the task assignment process. OpenAir is for different user groups. You have Delivery, Sales, Operations, and Finance all interested in different data in OpenAir. When you set up an assignment group for these teams, you can make sure the Finance team has the reports that they need most.