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Two important things to check when you set up a net new OpenAir instance you are integrating with an existing NetSuite system:

If Multi currency is on. If it is, NetSuite MUST have multi-currency enabled.  And this may be a sticking point with the client as it forces everything in NetSuite to be multi-currency. If a specific preference is flagged for Expense Reports: “Combine Detail Items on Expense Reports”

For Expense Reports to export correctly – this flag must be turned off.  To turn it off your NetSuite consultant can do it – make sure you work with him or her to understand the ramifications internally to do this.  Once you confer, the setting is found under Setup> Accounting> Accounting Preferences> Time & Expenses tab.

Scroll down to the Expenses section and uncheck “Combine Detail Items on Expense Reports”.

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