Boosting Productivity in Professional Services: A Step-by-Step Guide for Professional Services Automation
In a world where technology is rapidly reshaping how we work, every Professional Services Organization (PSO) faces the challenge of boosting productivity while ensuring operational efficiency. However, this journey can…
Read MoreControl Which Users are Available for Assignment to a Project in OpenAir
The Assignment feature is a flexible tool that allows you to control which projects and tasks are available to users for time entry.
Read MoreHow to Suppress Standard Email Notifications in OpenAir
OpenAir offers the capability to send custom email notifications when changes are applied to bookings, tasks, projects, or issues. However, in certain cases, users may not want to receive an…
Read MoreUsing the Web Services Usage Log for Debugging Integrations
The Web Services Log records API calls to OpenAir and OpenAir’s response. This is useful in debugging integration with OpenAir. To access the web services usage logs, you will need…
Read MoreIt’s Not If – It’s When: Key Technology Advancements That Will Impact Your PS Organization
To excel with professional service automation, it’s crucial to be proactive and stay up-to-date with the latest IT and process trends. We must continually analyze the emerging developments that are…
Read MorePrevent Work Schedule Hours From Being Counted Towards Utilization Before the User Was Employed
To address instances where utilization is being counted for new users before their start date, OpenAir provides a solution to ensure accurate utilization figures. The recommended approach is to update…
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