Do The Easy Stuff Perfectly
Every company or work group has one or two superstars who can get away with ignoring administrative duties and breaking rules. These folks are so consistently brilliant with technology or…
Read MoreImportance Of Confidentiality
Wherever consultants gather…airports, hotels, Starbucks…we often find ourselves sharing detailed, unfiltered stories about our jobs. This is natural human behavior. It’s also a really bad idea. Clients have a legitimate…
Read MoreDelivering “Bad News”
Bad news is only bad news when it is too late A consultant friend called not long ago to tell me her client was several weeks late on delivering some…
Read MoreBalancing Multiple Priorities
One of the biggest challenges for every professional is how to know whether you are working on the things that matter most. It’s easy to stay busy all day and…
Read MoreManage Expectations!
If you do nothing else in consulting, manage expectations well. If you’re naturally a people-pleaser (most people in this business are), you’ll want to tell your clients that you can…
Read MoreMaking (Worthwhile) Recommendations at the Right Time
I realize how valuable it is to have someone make a solid recommendation based on your specific requirements—and explain the alternatives in terms that make sense.
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