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Beyond Dashboards: The Hidden Challenge Every PSO Faces

I don’t sleep well when we have an unhappy customer. Neither do you. Over our 17 years implementing NetSuite SuiteProjects Pro for more than 400 professional services organizations, I’ve witnessed this scenario countless times. A project manager confidently reports their project is “on track.” The dashboard shows green lights. Resource utilization looks solid. Budget burn…

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Navigating Project Management Choices: Professional Services Automation vs. Standalone Project Management Tools

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In today’s fast-paced business landscape, managing projects, resources, and finances effectively is paramount. As companies grow and their operations become more complex, the need for streamlined processes and efficient resource allocation becomes increasingly apparent. Many businesses, in their quest for operational excellence, often find themselves at a crossroads when evaluating their project management software options.…

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It’s Not If – It’s When: Key Technology Advancements That Will Impact Your PS Organization

To excel with professional service automation, it’s crucial to be proactive and stay up-to-date with the latest IT and process trends. We must continually analyze the emerging developments that are transforming the industry. This article identifies and discusses advancements that are enhancing profitability, scalability, and efficacy for all businesses, including professional services organizations. Understanding these…

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Unlocking Project Progress Insights: Mastering Percent Complete in OpenAir for Effective Project Management

Tracking how your team progresses in executing tasks is a critical part of project management. Monitoring a project’s progress is vital for various reasons, including identifying and fixing blockers, mitigating risks, and meeting deadlines. OpenAir recognizes the importance of knowing the status of a project and estimating its completion, especially for a professional services company.…

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Optimizing Your PMO with OpenAir

The function of a project management office (PMO) is to bring order and standardization to project management practices. It achieves this by instituting defined standards and monitoring and control mechanisms to ensure they are followed. Advanced tools like OpenAir allow you to optimize your PMO using clear, well-defined standards. In so doing, you enjoy the…

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Two OpenAir Scripts for Creating Bookings Faster and Easier

As a project manager, you know how important it is to manage your team’s time and resources effectively. One tool that can help you do this is OpenAir, a cloud-based Professional Services Automation (PSA) software. However, even with a powerful tool like OpenAir, it can still be time-consuming to create bookings and manage your team’s…

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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

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