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NetSuite OpenAir Tips

Effective Resource Management to Balance Supply with Customer Demand During Tough Times

The COVID-19 pandemic and the accompanying societal and economic changes have many professional services organizations scrambling to manage their resource allocations effectively against client needs. Many professional services organizations are finding their teams are spending more time on the bench. ...

Getting The Most Out Of Your OpenAir Timesheets

Timesheets are both a boon for a business and a source of stress. Employees see them as a hassle, while leaders need the data they contain for billing, process optimization, and much more. Your goal should be to streamline input ...

Spring Into Action With These Three New OpenAir Features

Each year OpenAir has two releases, one in the spring (April) and one in the fall (October).  This year’s Spring Release includes requested enhancements to existing features, overall new improvements, and API performance support. Here are Top Step’s three favorite ...

What You Need to Know Before Using OpenAir Integration Manager

As users of the solution already know, OpenAir is a powerful tool. However, with OpenAir Integration Manager, you can add yet another new level of functionality. Integration Manager allows for importing and exporting OpenAir data. Because this tool is powerful, ...

Does Professional Services Automation Replace Project Management Tools?

Projects are at the heart of any Professional Services organization and critical to that is the discipline of Project Management to ensure successful project delivery on time and on budget.  As organizations seek to invest in a Professional Services Automation ...

Best Practices for Integrating OpenAir and NetSuite

Creating an integration between NetSuite and your OpenAir implementation can be a true benefit for your business. The integration allows for the automated flow of important data between the systems, saves time by removing data entry duplication, and improves data ...

Unleash the Power of Your OpenAir System Using OpenAir Scripts

OpenAir offers a lot of powerful tools and reporting to keep your professional services on track, understand usage, and executing billing quickly and effectively. Sometimes, however, there is additional data processing and features that it would be great to have ...

Top 3 Benefits Of Leveraging Automation For Professional Services Organizations

The digital transformation is both challenging and revolutionizing industry in equal measure. For many organizations, this has meant restructuring themselves so they can continue to deliver in the digital age and remain competitive while enhancing customer experience and building an ...

3 OpenAir Features That Will Improve Your Invoicing – For You And Your Clients

Invoices are an essential part of any professional services organization. But not just because it’s the mechanism by which you get paid, it is also an important representation of your business. For some customers, it might be the only document ...

3 Tips To Simplify OpenAir Report Creation To Get The Data You Need

There is a great deal of truth to the quote “You can’t improve what you don’t measure”. That’s particularly true for a professional services organization. There are so many moving pieces - from resourcing to project planning to billing to ...

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