NetSuite OpenAir Tips

One of the features of using a Professional Services Automation (PSA) tool is the benefit of the software being able to incorporate multiple team functions. A comprehensive PSA tool can support not only the project management, budget tracking, time entry, ...

Managing scheduling, resourcing, and your bench is key to a successful professional services organization, especially during an economic slowdown. You need good processes in place for resource requests, allocation, and management, but your scheduling tool should make your process run ...

In a previous article, we discussed the many ways that investing in a professional services automation (PSA) platform can promote revenue growth. We mentioned in that article that cost reduction was a benefit as well - in fact, it’s an ...

As organizations continue to evolve, best practices will reshape to fit new business structures and platforms.  Some professional services operations may begin to shift to flatter models to improve the fluidity of roles, while others might move to more hierarchical ...

Are you ready for the green light for providing services? Now is the time to make sure your OpenAir system is primed for the economy restart! Here is a short checklist to assess if your OpenAir system is ready.   ...

Professional service organizations can’t survive without understanding their utilization. Knowing where your teams spent their time and what your resource needs and billings are for upcoming projects is what drives your business. Of course, each and every professional service organization ...

During the early stages of a professional services organization, project and resource tracking and reporting are usually handled with an expertly-crafted spreadsheet in the hands of a few key stakeholders. As time goes on, a successful and growing professional services ...

Capacity and resource planning is important during good times for a professional services organization. When times get rough, however, optimizing your resource capacity planning and having a tight handle on your projected resource demands is crucial. There is a lot ...

Project management is a balancing act. Project managers own planning, execution, and closing of a project. The key elements of the project management triangle are cost, scope, and time. A fourth element, resources, supports each of these components. A successful ...

As an OpenAir user, you already know that it’s a great tool for professional services management with a lot of flexibility. But did you also know that it’s a powerful tool for managing projects?  Thanks to OpenAir’s customization, automation, and ...