NetSuite OpenAir Tips

In a previous article, we discussed the many ways that investing in a professional services automation (PSA) platform can promote revenue growth. We mentioned in that article that cost reduction was a benefit as well - in fact, it’s an ...

As organizations continue to evolve, best practices will reshape to fit new business structures and platforms.  Some professional services operations may begin to shift to flatter models to improve the fluidity of roles, while others might move to more hierarchical ...

Are you ready for the green light for providing services? Now is the time to make sure your OpenAir system is primed for the economy restart! Here is a short checklist to assess if your OpenAir system is ready.   ...

Professional service organizations can’t survive without understanding their utilization. Knowing where your teams spent their time and what your resource needs and billings are for upcoming projects is what drives your business. Of course, each and every professional service organization ...

During the early stages of a professional services organization, project and resource tracking and reporting are usually handled with an expertly-crafted spreadsheet in the hands of a few key stakeholders. As time goes on, a successful and growing professional services ...

Capacity and resource planning is important during good times for a professional services organization. When times get rough, however, optimizing your resource capacity planning and having a tight handle on your projected resource demands is crucial. There is a lot ...

Project management is a balancing act. Project managers own planning, execution, and closing of a project. The key elements of the project management triangle are cost, scope, and time. A fourth element, resources, supports each of these components. A successful ...

As an OpenAir user, you already know that it’s a great tool for professional services management with a lot of flexibility. But did you also know that it’s a powerful tool for managing projects?  Thanks to OpenAir’s customization, automation, and ...

The COVID-19 pandemic and the accompanying societal and economic changes have many professional services organizations scrambling to manage their resource allocations effectively against client needs. Many professional services organizations are finding their teams are spending more time on the bench. ...

Timesheets are both a boon for a business and a source of stress. Employees see them as a hassle, while leaders need the data they contain for billing, process optimization, and much more. Your goal should be to streamline input ...