Empathy Lab
“Because Top Step’s methodology focused on our business process first to understand how we would most benefit from a best in class PSA tool, we were able to accelerate our…
Read MoreTOP Step Hires Paul Rees Into Their Rapidly Expanding Consulting Team
“We are very excited to have Paul Rees as a part of our team” says Jodi Cicci, CEO of TOP Step Consulting. “Paul brings with him practical professional services operations experience critical to assessing how PSA tools can be used to meet the specific needs of professional services organizations. This is critical to the value and level of service we bring to our customers”.
Read MoreTOP Step Consulting LLC Named in TOP 15 Of SPI Research’s “The 2010 Professional Services Maturity Model Benchmark
TOP Step Consulting LLC Named in TOP 15 Of SPI Research’s “The 2010 Professional Services Maturity Model Benchmark
Read MoreTOP Step Consulting LLC has expanded its consulting team by bringing on board Casey Conner as a Senior Business Consultant
From the viewpoint of TOP Step Consulting, the services industry is showing signs of economic improvement. The expansion of TOP Step Consulting team, with the addition of Casey Conner, is a positive indicator of this growth.
Read MoreCultivating a Project Manager
In general a project manager must have the 3 ‘tions’ to be successful: Communication, coordination, and organization.
Read MoreThe Importance of Community and Communication
What is the most effective way to communicate with your team and your organization? Take the time to determine if you need to inform people, if you need responses from people, or if you are looking to encourage feedback/discussions among your group. Not all of your communication needs to be handled with a single approach.
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