Avoiding Groupthink: How a Consultant is a Professional "Frenemy"
Sometimes a project goes just perfectly. People like you and trust you, they laugh at all your jokes, and they accept your ideas. Development is moving ahead on schedule, and,…
Read More5 Things You Should Always Document
In 1170, four knights under Henry II murdered Archbishop Thomas Becket in cold blood. Unfortunately, their client didn’t document the order, and Henry pleaded ignorance while the knights were exiled.…
Read MoreTOP Step Consulting Announces They Will Be A Gold Sponsor At SuiteWorld 2014
SuiteWorld is NetSuite’s largest user conference designed specifically for NetSuite customers, partners and developers. Washington DC (PRWEB) February 19, 2014 TOP Step Consulting announced they will be a Gold Sponsor…
Read More"Day One" How to Create a Great First Impression
The first day with a new project or consulting engagement can be nerve racking. It is the time when you are least in your element, not to mention it is…
Read MoreFour Ways to Deliver Bad News Like Jerry Seinfeld
Comedians and consultants actually have a lot in common, and not just that they both hate airports. A consultant has to see things as they are, even if it means…
Read MoreLessons In Avoiding Non-Apologies
2013 was another year of tragedy and triumph and, as usual, we all witnessed loads of colossal public gaffes. Just like every other year. And for every Paula Dean, Lance…
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