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Guide to Using the OpenAir Business Intelligence Connector
NetSuite’s OpenAir has powerful reporting tools available for your professional services organization to use. But even with the wealth of tools natively available within the platform, there may still be…
Read More3 Big Time Savings with Professional Services Automation
Professional service organizations have a lot of moving parts. Resources have different skills, different availability, and even different regional access. Project leaders juggle multiple client priorities. Team leads need to…
Read MoreThe Best of Both Worlds: Jira and OpenAir PSA
The Best of Both Worlds: Jira and OpenAir PSA By Jim Schein Jira is an incredibly popular tool with technology teams, with more than 65,000 businesses that rely on its…
Read MoreOpenAir Fall Enhancements in 2021: A Look at Top Step’s Favorite OpenAir Release Features
NetSuite OpenAir’s October 2021 release is primarily focused on building on previous interface enhancements to UI4. If your organization has not already switched to the new user interface, now is…
Read MoreThe Power of Percent Complete in OpenAir
Understanding when a project will be complete is critical for a professional services organization. Project completion impacts budgets, resourcing, sales, hiring, revenue realization, and reporting. Regardless of what the definition…
Read More3 Pitfalls to Avoid When Implementing a PSA Solution
The process of implementing a Professional Services Automation (PSA) solution can be a long one. Cost justifications, platform comparisons, discussions with vendors – once it’s done, your organization is simply…
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