SuiteProjects Pro (formerly OpenAir)
Best Practices

Every professional services organization has its way of handling resource management. When discussing an OpenAir implementation, Top Step spends considerable time with each client, understanding ...

Your team is the lifeblood of your professional services organization. So, managing these resources well is key - key to ensuring your teams are getting ...

What do organizations like IT services, management consulting, advertising, and marketing agencies have in common? Some or all of their revenue comes from managing projects ...

Earned value can mean a lot of different things, depending on your business and even your role or perspective within the organization. However, when it ...

In his book Upstream, Dan Heath opens with a fable of two friends picnicking near a river. A drowning child draws their attention. Upon saving that ...

A significant part of good project management is not to be surprised and to always be proactive. A professional services automation tool should enable that ...

NetSuite OpenAir releases new features twice each year to enhance the product and user experience. Here are four of our favorite features in the April ...

Every touchpoint that a services organization has with its clients is important. It’s easy to focus on the quality of the interactions with the sales ...

Accurately and effectively running your professional services organization involves a lot of financial management and reporting. One of the keys to ensuring accuracy and profitability ...