Posts by Amy McFadzean
NetSuite OpenAir April 2021 Release: These are a Few of Our Favorite Things
NetSuite OpenAir releases new features twice each year to enhance the product and user experience. Here are four of our favorite features in the April 2021 release we would like…
Read MoreImproving Project Outcomes: 4 Keys to Managing Success
How do we get better? That is a question good Project Management Organizations (PMOs) ask themselves on a regular basis. Even if your company does not have a formal PMO,…
Read MoreAdopting Automation Technology for Optimal Professional Services Operations
Introduction: Adopting Automation Technology is Hard Business operations have shifted. Business operations and customer relations have moved from pen, paper, spreadsheets, manually created reports, and calculators to modern software tools.…
Read MoreExciting Changes in 2020: A Look at Some of Top Step’s Favorite OpenAir Release Features
NetSuite OpenAir Release for October 2020 is heavily focused on enhancements to UI4. If your organization has not already made the switch to the new user interface, now is a…
Read More4 Automation Strategies to Support Revenue Recognition for PS Organizations
One of the features of using a Professional Services Automation (PSA) tool is the benefit of the software being able to incorporate multiple team functions. A comprehensive PSA tool can…
Read MoreProject Manager Perspective: An Integrated PSA
Project management is a balancing act. Project managers own planning, execution, and closing of a project. The key elements of the project management triangle are cost, scope, and time. A…
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