Top Three Items to Consider When Aligning Global Operations
How much should I align my offices to support a global business model within a PSA tool?
Read MoreAttrition: A Customer Relationship Opportunity
When an employee leaves for another job opportunity, it may be difficult to fill the hole, especially if he or she is responsible for managing a number of projects, initiatives, or engagements with your key customers. These projects will need a new team leader or manager…so how do you approach finding someone to fill those shoes?
Read MoreHow to Lock Columns While Scrolling in OpenAir
Did you ever want to lock a column while scrolling through your data views? This video will show you how.
Read MoreThe Importance of Being Earnest(ly Current)
New Year, New Resolutions, right? One that I always put on my list is ‘keeping up with my workload and staying current with technology’. I put them together since they…
Read MoreTravel Time Policies Around the World
I’ve been traveling quite a bit lately for both customer and company promotion activities. You may not think this is odd, but TOP Step is a virtual company and we…
Read MoreIs a completely remote services engagement feasible?
Working in a virtual company, communication is very important to keep everyone on track, engaged in the business, and aware of tips and tricks of the trade. We don’t all…
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