The Formula For Sustainable Success For Professional Services Organizations
Over the past eight years over 1,500 professional services organizations (PSOs) have participated in the Service Performance Insight annual Professional Services Maturity™ Benchmark survey, and now over 10,000 firms use…
Read MoreHow to Lower Costs For PSA Tool Administration
If you could lower your professional services automation (PSA) tool administrative cost, would you do it? This paper will introduce you to best practices to improve your systems administration, lower…
Read MoreGrowing Your Practice Through Exceptional Communication and Community
Customers demand more industry and best-practice knowledge from software vendors and software tool consulting firms today as technology continually enhances the business process and operations experience.
Read MoreMaking (Worthwhile) Recommendations at the Right Time
I realize how valuable it is to have someone make a solid recommendation based on your specific requirements—and explain the alternatives in terms that make sense.
Read MoreThe Three Musketeers Had It Right
Many of us know the cliché “All for One and One for All”. It’s the team support spirit; everyone pitching in to support a common goal and having that goal…
Read MoreAre Your Customers Your Virtual Sales Team?
Running a consulting firm can be a challenge, because your assets (the consultants) are expensive. So how can a small consulting firm launch and survive in this economy? By consistently delivering on quality and heightening your referenceability, you will create a virtual sales team out of your customers.
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