White Papers

A Professional Services Automation (PSA) Tool is a software solution generally used to gather information and analysis required for Professional Services (PS) organizations. However, PSA solutions are not limited to Professional Services organizations, as they are comprised of components that serve the needs of many types of project-based organizations. At the core, a PSA solution should include the following: Timecards Expenses Resource Management Vendor Purchases Invoicing / Billing Management Revenue Management Reporting and Analytics Professional ...

Professional Services rely on people and processes to be successful. Metrics are often established to view trends and set objectives, allowing PS management to keep a finger on the pulse of the organization. Measures taken at defined times determine the achievement of objectives. If those objectives are not being met, measures provide motivation to take corrective action, ideally early enough to keep the organization on a path to success and growth.

A PMO is meant to introduce standards, enforce policies and procedures, and be an oversight to project delivery. Over the years, the term PMO has introduced negative connotations of overhead costs, paperwork, and lack of action based on too much information being gathered for consumption. So the question must be asked - are PMO's still useful in the organization? Download White Paper

If you could lower your professional services automation (PSA) tool administrative cost, would you do it? This paper will introduce you to best practices to improve your systems administration, lower your costs, and provide a greater ROI on your PSA tool. Download White Paper