NetSuite OpenAir Tips

If you've ever wondered why you bought a lousy vacuum cleaner from a door-to-door salesman, you understand the mysterious psychological power of being in person. Presence gives school plays Hollywood gravitas, fills stadium nosebleed sections and, in an age of ...

You thought you had a winning presentation…right up until that opening joke about HR dropped like the Berlin Wall. Now eyes are glazing over, smartphones appear out of nowhere and you begin to wonder if your audience is really just ...

You know the guy. He’s the one you always have to work with, but he’s as stubborn as he is arrogant, and he just can’t let anything go. He fills up your inbox, stalls every meeting and makes projects a ...

3 Tips For Reducing Jargon and Communicating Effectively Our clients look to us for our experience, insights and help with understanding unfamiliar processes, systems and concepts. How often are you asked to explain a term or phrase? When this happens ...

September 2013 Inside Tech Services Written by:  Jodi Cicci “Isn’t there a saying, 'If you build it, they will come'? Whoever coined it definitely was working off of a known customer community!” Customers demand more industry and best-practice knowledge from ...

The ability to present effectively is key to consulting success. If you and members of your team cannot effectively present ideas you may be missing out on opportunities. But at the worst, you’re losing credibility, which ultimately could mean losing ...

People won't remember what you say.  People will remember how you make them feel. Jack Daniel's knows this.  And whiskey was not involved. So, what are we doing writing about a whiskey company in a blog post about consulting skills? ...

As consultants, we are hired as experts in our field. Our expertise may be technical, strategic, or process-oriented.  But no matter what, our clients expect us to know stuff.  Sometimes we pressure ourselves into thinking we should not ask questions ...

I once had the opportunity to spar (that is, "practice fight") with a world-renowned master, champion martial artist.  I had 7 years of martial arts training, but this gentleman was far out of my league.  Luckily, he was very nice ...

Every company or work group has one or two superstars who can get away with ignoring administrative duties and breaking rules. These folks are so consistently brilliant with technology or sales that the manager is forced to tolerate their disrespect ...