NetSuite OpenAir Tips

Part of the fun of being a consultant is using our own, special vocabulary. (And recognizing that sometimes, to other people, we sound ridiculous.) But more importantly, when done well, jargon can add to your credibility and perceived competence. Some ...

A person that always exceeds expectations is always admired, right? Maybe not...when you’re a consultant. A good first impression is key for a strong, lasting relationship. Therefore, it can be tempting to give away a little extra time and effort ...

Sometimes a project goes just perfectly. People like you and trust you, they laugh at all your jokes, and they accept your ideas. Development is moving ahead on schedule, and, best of all, you genuinely believe you’ve thought through every ...

In 1170, four knights under Henry II murdered Archbishop Thomas Becket in cold blood. Unfortunately, their client didn't document the order, and Henry pleaded ignorance while the knights were exiled. The lesson here for medieval assassins and modern consultants: "If ...

The first day with a new project or consulting engagement can be nerve racking. It is the time when you are least in your element, not to mention it is also when your new colleagues are scrutinizing you the most. ...

Comedians and consultants actually have a lot in common, and not just that they both hate airports. A consultant has to see things as they are, even if it means delivering news a client doesn’t want to hear. Jerry Seinfeld’s ...

2013 was another year of tragedy and triumph and, as usual, we all witnessed loads of colossal public gaffes. Just like every other year. And for every Paula Dean, Lance Armstrong and other famous celebrity mishap, there was often an ...

I once had an extended, heated argument with a client over adding 20 accounts to their 2,000+ value chart of accounts. I spent some of both my credibility and the client’s goodwill during the discussion, and to what end? We ...

Or, "How I learned to stop worrying and love the fact that I'm busy." Sometimes it’s hard to help your clients keep things together without falling apart yourself. The more value you add, the more in demand you are, and ...

A client of mine came by a cubicle I was sharing with a junior consultant. The client said, “I’ll be gone for a couple of hours; I have a doctor’s appointment.” My cube-mate responded, “Oh…what’s wrong?” I knew we were ...