Coordinating Virtual Teams
If you’ve ever wondered why you bought a lousy vacuum cleaner from a door-to-door salesman, you understand the mysterious psychological power of being in person. Presence gives school plays Hollywood…
Read MoreOpenAir Expert Webinar Series: Consulting Skills
Are you starting a new services group? Have new hires or employees moving from technical groups to services? Need a general refresher for your team on how to identify key…
Read MoreTurning a Bad Presentation Around
You thought you had a winning presentation…right up until that opening joke about HR dropped like the Berlin Wall. Now eyes are glazing over, smartphones appear out of nowhere and…
Read MoreManaging Conflict – Make Lemonade Out of Lemons
You know the guy. He’s the one you always have to work with, but he’s as stubborn as he is arrogant, and he just can’t let anything go. He fills…
Read MoreWhat Did You Say?
3 Tips For Reducing Jargon and Communicating Effectively Our clients look to us for our experience, insights and help with understanding unfamiliar processes, systems and concepts. How often are you…
Read MoreGrowing Your Practice Through Exceptional Communication and Community
Customers demand more industry and best-practice knowledge from software vendors and software tool consulting firms today as technology continually enhances the business process and operations experience.
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